Key Responsibilities
* Account Management & Client Relationship
o Manage day‑to‑day recruitment support for warehouse and distribution centre clients.
o Build strong working relationships with site managers, shift supervisors, and HR teams.
o Conduct regular onsite visits and client service reviews.
o Act as the main point of contact for all staffing requirements and workforce planning discussions.
o Resolve client issues promptly, ensuring high service satisfaction.
* Warehouse Recruitment Delivery
o Manage high‑volume recruitment campaigns for warehouse roles, including peak seasonal demand.
o Source candidates via job boards, referrals, advertising, local networking and social media.
o Screen candidates through interviews and suitability checks.
o Coordinate start dates, shift patterns, inductions and onboarding.
o Maintain a strong pipeline of available candidates for urgent requirements.
* Workforce Planning & Scheduling
o Support clients with forecasting and planning staffing levels.
o Manage shift bookings, rota requirements and short‑notice cover.
o Reduce attrition by improving candidate engagement and retention strategies.
o Monitor attendance and performance of temporary workers, addressing issues proactively.
* Compliance & Health and Safety
o Ensure all candidates complete Right to Work checks and relevant documentation.
o Maintain compliance with recruitment legislation and internal procedures.
o Ensure candidates are briefed on PPE, warehouse safety standards and site policies.
o Manage onboarding documentation, timesheets and worker records accurately.
* Commercial Performance & Growth
o Identify opportunities to increase business within existing accounts.
o Support contract renewals and negotiate terms where required.
o Work towards weekly/monthly KPIs including fill rates, revenue and worker retention.
o Upsell additional recruitment solutions such as onsite coordination, managed services or permanent hiring support.
* Reporting & Administration
o Maintain accurate records in the ATS/CRM system.
o Provide regular reports on fill rates, attrition, attendance and workforce performance.
o Track recruitment activity and ensure all vacancies are updated and prioritised correctly.
£28,000 - £31,000 a year
Equality & Diversity
At Job&Talent we value diversity and we're an Equal Opportunity Employer. We welcome applications from all suitably qualified people regardless of national origin, race, disability, religious beliefs or sexual orientation. Come join us. We look forward to your application.
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