Overview
Eclipse Hotels Group is an international family owned hotel group who are headquartered in West London.
Our company's current portfolio includes brands such as Holiday Inn, Holiday Inn Express and CiTi Hotels, located across the UK, Europe and the Caribbean.
Key Responsibilities and Duties
* Proactively identify and develop new business opportunities for rooms, meetings, conferences, and events.
* Maintain and grow relationships with corporate clients, travel agents, event planners, and local businesses.
* Prepare and present sales proposals, contracts, and rate agreements.
* Conduct hotel site inspections and client show-rounds.
* Achieve and exceed individual and departmental sales targets.
* Assist in developing and implementing the hotel’s marketing and promotional strategies.
* Manage and update content for social media platforms, website, and online listings.
* Coordinate promotional campaigns, seasonal offers, and partnership.
* Monitor market trends, competitor activity, and customer feedback.
* Support brand consistency across all marketing materials.
* Coordinate and manage events from enquiry to execution, including conferences, weddings, meetings, and social events.
* Liaise with clients to understand requirements and ensure seamless event delivery.
* Work closely with operations, food & beverage, and external suppliers.
* Prepare event orders, schedules, and post-event follow-ups.
* Ensure events meet quality standards and client expectations.
* Maintain accurate records of sales leads, client interactions, and event details.
* Prepare regular sales and performance reports.
* Ensure compliance with hotel policies, procedures, and brand standards.
Benefits
* Discounted Hotel Rooms at 5000 IHG Hotels worldwide.
* 50% off Food and Beverage Services.
* Employee Assistance and Welfare Program.
* Health Plan Life Insurance Cashback and discounts on the leading high street retailers.
* Complimentary Meals on duty.
* Employee of the Month and Employee of the Year celebrations.
* Recommend a friend scheme.
* Excellent Training & Development.
Core Service Skills
* True Attitude: being caring, wanting to make a positive difference, and building genuine connections with guests.
* True Confidence: having the knowledge and skills to perform your role, and giving guests the confidence that they can trust you, to help and support them during their stay.
* True Listening: focusing on what your guest is saying, picking up on body language that is often overlooked, and understanding what the guest wants and needs.
* True Responsiveness: is about providing guests with what they need, and doing so in a timely and caring manner.
Qualifications
* Diploma or degree in Hospitality, Marketing, Business, or a related field (preferred).
* Proven experience in hotel sales, marketing, or events marketing.
* Strong communication, negotiation, and presentation skills.
* Excellent organizational and time-management abilities.
* Customer-focused with a proactive and results-driven mindset.
* Proficient in MS Office and hotel sales systems (CRM, PMS preferred).
We are an equal opportunity employer.
We believe in recruiting a diverse workforce that promotes inclusive, people focused culture.
Jobs are provided by the Find a Job Service from the Department for Work and Pensions (DWP).
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