We have a fantastic opportunity for a Maintenance and Grounds Manager to join us at Warner Hotels. This role plays a critical part in ensuring a high‑quality guest experience by maintaining the hotel’s physical assets and fostering collaboration across departments.
Responsibilities
* Oversee the daily operations and maintenance of the hotel to ensure optimal performance and guest satisfaction.
* Plan and program preventative, predicative and predictive maintenance (PPM) using facilities management systems.
* Ensure brand standards, policies and legal compliance is delivered, monitored and recorded.
* Accountable for ensuring health & safety policy and compliance is adhered to.
* Action planning and delegating tasks across a small team to ensure effectiveness of spends and clarity of maintenance regime.
Team Management
* Manage and lead a team of maintenance and grounds staff and external contractors, develop and coach the team to learn and grow.
Budget Management
* Manage the facilities maintenance budgets for the hotel including repairs & maintenance, utilities and support the delivery of capital maintenance.
* Engage with the leadership team to forecast and plan budgets to support the business strategy.
* Steer and facilitate utility performance across the hotel and lead this across the management and team.
* Maintain relationships with external vendors and contractors for specialised services, ensuring quality and compliance with contractual agreements.
* Use technology to support the function including BMS and CAFM systems.
Technology & Systems
* Use technology to support the function including BMS and CAFM systems.
Health and Safety
* Ensure that the hotel complies with local, brand and legal regulations, including health and safety standards, food safety and all compliance measures.
* Ensure that our guests and teams are always in a safe and secure environment.
Compliance
* Ensure that the hotel complies with local, brand and legal regulations, including health and safety standards, food safety and all compliance measures.
* Ensure that our guests and teams are always in a safe and secure environment.
Sustainability & Utility Initiatives
* Implement and promote sustainable practices across the hotel to reduce environmental impact.
* Drive the delivery of utility targets through support, coaching and develop approaches to deliver financial results.
* Support the hotel’s green teams and energy initiatives.
Reporting & Documentation
* Maintain accurate records of maintenance activities, inspections and repairs and provide regular reports to regional management.
* Use systems and tools effectively to develop and manage the property financial and maintenance function.
* Completion of capital and improvement requests.
Skills and Experience
* Proficient in facilities management software and Microsoft Office Suite.
* Strong customer service orientation with a hospitality mindset.
* Able to use data within technology and portals to make correct decisions for business needs.
* Strong problem‑solving and decision‑making skills.
* Able to communicate effectively in both written, reporting and verbal communication.
* High level of personal accountability and integrity.
* Able to prioritise effectively in a fast‑paced environment.
Benefits
* Free use of gym and leisure facilities.
* Free or 60% discount on food onsite.
* Access to numerous discounts and offers with many national brands and retailers.
* A fantastic opportunity for career development through externally recognised qualifications in addition to in‑house training and development (Degree and Apprenticeship level).
* 20% discount for you, your family & friends across our Bourne Leisure brands; Warner Hotels and Haven Holidays.
Diversity and Inclusion
Diversity, equity, and inclusion are at the heart of who we are and what we do. Our commitment to these values is unwavering and they are central to our mission. We encourage applications from all backgrounds, communities and industries and we are happy to discuss any reasonable adjustments or flexibility that you may require, including whether a role can be part‑time or a job‑share.
Contact
Warner.recruitment@warnerhotels.com
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