Job Overview
We're looking for an enthusiastic and motivated Sales Executive to join our Milton Keynes showroom. The ideal candidate will be bubbly and energetic with a passion for delivering the highest levels of customer service and an interest in contributing to a growing business.
Responsibilities
· Sales & Customer Service: Engage with walk-in customers, answer email and phone enquiries, and convert leads into sales by providing vehicle information and addressing customer needs.
· Upselling & Product Knowledge: Promote additional services such as car wraps, trackers, paint protection, extended warranties, dechromes, window tints, alloy and caliper painting, interior starlights, and body kits.
· Finance Assistance: Guide customers through finance application processes, offering clear explanations of options and providing necessary support.
· Aftersales Support: Provide post-sale assistance, handling customer queries or concerns and maintaining positive, ongoing customer relationships.
· Showroom Preparation: Assist the Manager with the morning walk-around, checking vehicle statuses and setting priorities for promotions on social media to enhance visibility.
· Test Drives & Demonstrations: Conduct test drives with customers, showcasing vehicle features and ensuring a memorable experience.
· Showroom Organisation: Help organise the showroom, manage vehicle displays, and arrange parking to maintain a polished, inviting environment.
· Business Promotion: Actively participate in social media, post dealership updates, and represent NSA Motor Group at local events to attract new customers and raise brand awareness.
· Vehicle Logistics: Occasionally support with vehicle collection and delivery for customers, ensuring timely and professional handovers.
Requirements;
· Experience: Experience working within a customer facing role. Sales experience is preferred although not necessary.
· Customer-Oriented Personality: A confident, friendly, and approachable demeanour with excellent interpersonal skills.
· Organisation & Attention to Detail: Highly organised, able to manage various sales and aftersales tasks, and maintain showroom standards.
· Team Collaboration: A strong team player who is dedicated to helping the NSA Motor Group grow and succeed. Strong communication skills with the ability to engage effectively with diverse clientele; multilingual or bilingual capabilities are advantageous.
· Business Development Mindset: Enthusiastic about promoting the business and assisting with brand development.
· Valid UK driving licence is a must.
If you're passionate about customer service, and have a keen eye for business development, we'd love to hear from you. Join us at NSA Motor Group and be part of a dynamic team dedicated to delivering top-tier automotive experiences.
Schedule
Please note that the candidate is expected to work on Saturdays, with one weekday off during the week. For this example, this could be that the candidate works the Saturday and can request Tuesday off that week.
Job Type: Full-time
Benefits:
* Employee discount
* Free parking
* On-site parking
Application question(s):
* Tell me about your sales background and experience? (max 500 words)
How do you approach a cold call or initial contact? (max 500 words)
How do you build or maintain strong relationships with clients? (max 500 words)
Work Location: In person
Application deadline: 06/10/2025
Reference ID: Sales Representative
Expected start date: 20/10/2025