Your new company Are you an organised and proactive individual with a passion for delivering excellent customer service? A well-established services company in West Belfast is seeking a Service Administrator to join their dynamic team. Your new role Key Responsibilities Coordinate service appointments and engineer schedules Handle incoming customer queries via phone and email Maintain accurate records of service visits and reports Process invoices and purchase orders Liaise with suppliers and internal departments to ensure smooth operations Support compliance and documentation for industry standards What you'll need to succeed Previous experience in a service administrative or scheduling role (ideally in a technical or service-based industry) Strong organisational skills and attention to detail Excellent communication and interpersonal abilities Proficiency in Microsoft Office and CRM systems Ability to work independently and as part of a team What you'll get in return Competitive salary based on experience - up to £31000 Supportive team environment Opportunities for training and development Convenient Belfast location with on-site parking What you need to do now If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now. If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career. Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be Benefits: £31 000