Role Purpose
Lead a quality assurance team to verify that all materials including finished products are safe and conform to all relevant specifications, legislation and customer requirements.
Location: Hull, Humberside.
Key Accountabilities
- Manage the QA team, ensuring adequate coverage across all shifts.
- Complete audits and monitor the consistency of outputs across the team for compliance purposes.
- Maintain KPIs and monitor the consistency of outputs.
- Train the team to ensure new processes and procedures are adopted.
- Build production team capability to improve communication and understanding of technical standards.
- Investigate customer complaints or any non‑conformance raised internally or externally, providing data to inform resolution.
- Organise organoleptic panels to ensure consistent quality.
- Ensure a safe working environment exists for all employees and that the department meets the standards set out in the SHE policy.
Experience & Knowledge
- Training versus planned training.
- Resource planning.
- Resource availability.
- Budget versus plan.
Benefits
Financial
- Competitive Salary
- 4× Life Assurance/Death in Service Benefit
- Access to the company Benefits Hub
- Access to the Company Shop—a discounted re‑distributor of surplus food
Health & Wellbeing
- 25 days holiday per annum (plus statutory holidays)
- 24/7 Access to a GP
- Access to Employee Assistance Programme
- 24/7 Bereavement Support
Personal & Professional Development
- Dedicated in‑house Learning & Development/Training team
- Online training platform with access to 100+ training courses
A few other bits
- Quarterly and yearly BBF Star Awards – recognising those who have gone above and beyond!
- Free on‑site parking
