We'd love to hear from you if you’re: experienced in the practical aspects of managing a house and garden siteproactive and focused on solutions, mindful of the operational needs of a sitehighly organised and skilled at planning, with a good eye for detailadept at working to multiple deadlines and managing your own workloada skilled communicator who can forge strong relationships, both externally and internallyexperience of resolving visitor queries and issues managementunderstanding of Health & Safety and accessibility complianceexperience with support and supervision of volunteers Site ManagerReporting into our Property Operations Manager, you’ll work alongside our hard-working staff and volunteer team ensuring the safe and efficient daily operation of the property.Every year over 150,000 people visit Sutton Hoo to see a place often referred to as the first page of English history. This Anglo-Saxon burial site is home to a series of burial mounds including the famous Mound One ship burial.Working closely with the Property Operations Manager and the property team, you'll be responsible for ensuring the smooth running of the day-to-day visitor operation across all areas of the site including supporting our wonderful team of volunteers. You’ll help to ensure high standards of property presentation and that communications with our visitors are clear and consistent.The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.• Substantial pension scheme of up to 10% basic salary• Free entry to National Trust places for you, a guest and your children (under 18)• Rental deposit loan scheme• Season ticket loan• EV car lease scheme (for roles that meet the salary criteria)• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.• Flexible working whenever possible• Employee assistance programme• Free parking at most Trust places Click here to find out more about the benefits we offer to support you. *Internal Applicants only*Our colleagues work for the National Trust in many locations and sometimes don't have easy access to internal vacancy listings. Using the internet ensures we can reach as many of our colleagues as possible. We appreciate that this can be frustrating for external talent. Do note that some roles are released externally after an initial period of time.Closing Date: 21st June 2026 To apply for this vacancy simply click the 'apply' button in the top right hand side of the page.If you need any help with your application, i.e. due to technical difficulties, please call us on 0370 240 0274 or email us at recruitmentenquiries@nationaltrust.org.ukIf you require an adjustment to the application process, for example due to disability or medical condition, please call us on 0370 240 0274 or email us at adjustments@nationaltrustjobs.org.uk and we'll support you as best as we can. For examples of how, please see our supporting you page.Equal Opportunities Statement The National Trust celebrates diversity and is committed to creating a fair and equal society, free from discrimination. You can read more about our commitment to inclusion and diversity here. Safeguarding Statement The National Trust is committed to a safe recruitment processes to help the organisation attract and appoint the right staff/volunteer for the role and responsibilities as set out in the vacancy advert. We will not accept applicants who are not suitable to work with children, young people or adults at risk. If you have any questions around your suitability for this vacancy, please contact the people service centre. Please note we reserve the right to close this advert early and therefore we encourage you to apply for this position early. 176567IRC176567WoodbridgeFixed Term p/t (1950 hrs py to 30/09/26)Ends: Jun 21st INTERNAL APPLICANTS ONLYWe're looking for someone to join our friendly team on an fixed term contract of 3 months over the summer when we're very busy, to be our 'go to' person wherever and whenever extra help is needed.This isn’t a desk-based role, as Duty Manager you’ll be on your feet, moving around this beautiful estate on a regular basis. No two days are the same. We welcome coach parties, school and community groups, run various events (which includes a 5-week run of outdoor theatre) as well as daily tours, trails and additional programming. You'll be part of the team providing an excellent visitor experience to everyone.The hours advertised for this role is reflective of 12 months, however the actual hours you’ll be required to work for this role are 487. The amount of hours you work each month may vary, however your salary will be paid in equal instalments over the term of your contract. On average, you'll work 37.5 hours per week but again, this will be flexible depending on operational demand.Sutton Hoo, Tranmer House, Woodbridge, IP12 3DJCompliance.Eligibility to Work in the UK14.16 per hour