Conference & Events Sales ExecutiveLocation: HMS Belfast, LondonSalary: Up to £34,000 per annumContract: Full Time, PermanentWorking at the historic HMS Belfast, you will be exhibiting the venues spaces, so that memorable events for our customers can be created. As a Conference and Events Sales Executive, you are at the heart of our operation, and we are looking for an individual who shares our energy and passion to increase and enhance sales. You'll be working as part of our fantastic sales team driving enquiries and bookings across our three iconic London venues and ensuring all customer's needs are met and their expectations are exceeded, with a focus on increasing corporate business.What can we offer you: A collaborative and inclusive culture, where your ideas are valued, and creativity is encouraged.20 days annual leave (Excluding bank holidays and national holiday days)Free staff meals whilst at work.Access to Compass Group company perks & benefits.Perks for Works discounts and promotionsAccess to training, mentoring and development, with support from our wider Restaurant Associates and Compass Group UK networks.On-site F&B discounts.No shortage of delicious foodResponsibilities: Undertaking reactive sales activities including responding to voice and email enquiriesCross-selling – multi location proposals across 3 iconic London venuesProducing professional and accurate proposals, providing best options first time to customers, within agreed response timesFollowing up on all enquiries within a specific time scale with an aim to convert to confirmed bookings and ensuring conversion rates of incoming sales enquiries and bookings are optimisedSecuring venue show rounds for the BDM's and Event PlannersAchieving agreed sales targets by driving conversionIssuing contracts to customers once bookings are convertedEnsuring all details and requirements of confirmed bookings are handed over accurately to the Event PlannerProactive calls focusing on past bookers, lost and turned down enquiries and lapsed accountsWorking alongside BDM and Events Planners, nurture customer relationships to maximise all sales and upselling opportunitiesMaintaining accurate, up-to-date reports and informationMaintaining the compliance benchmarksMaintaining relationships with regional agent accounts alongside BDMSupporting innovative campaigns for the sales and marketing planAchieving and exceeding agreed sales campaign targetsHaving the opportunity to attend local/national FAM Trips and ShowcasesResponding positively and efficiently to customers, ensuring repeat business is optimisedPerforming ad hoc tasks as directed.The Ideal Candidate: Minimum 2 years' experience in a proactive enquiry handling sales role, preferably within a high-profile Conference & Events venue, with a proven track record of achieving sales targets. Minimum 1 year experience in the London marketPrevious experience of a diary management systemMulti-site selling experienceHigh degree of commercial awareness and to be able to understand links between sales and profitExcellent written abilityStrong communication and organisation skillsAn ability to sell a product / package.Enthusiastic and confidentAbility to deal with a wide range of peopleExcellent attention to detailPrevious experience within the Hospitality SectorKnowledge of Delphi booking system (but not essential)About Us:Restaurant Associates is a leading premium hospitality provider with an ethos drawn from our history of fine and high-quality dining in London and New York.Within our venues team, we provide catering and hospitality services to some of the most iconic visitor attractions and destinations in the UK including the Imperial War Museum London, Glyndebourne Opera House, Knebworth House, Design Museum, Whipsnade Zoo and many more. Within these amazing venues we operate a host of bespoke cafés and restaurants, as well as delivering private events ranging from small meetings to large-scale ground events of up to 1000 people. You can find a full list of our venues on our website.We pride ourselves on being an inclusive, diverse, fun, and dynamic place to work with opportunities to collaborate with a wide range of teams plus a commitment to putting our people first. Restaurant Associates is an equal opportunity employer and welcomes applications from candidates of all backgrounds. As a business, we are committed to sustainability led practices and are proud to have achieved 3 stars with the Sustainable Restaurant Association's Food Made Good Programme.Job Reference: com/0502/90347001/52678737/SU RA Venues