Overview
Support the Head of People to deliver the charity's HR and Volunteering functions (People) in line with the organisation's values and EDI objectives. This will include improving our 'People' processes and increasing the overall efficiency of this area of the organisation.
Equity Diversity and Inclusion: We are committed to Equity, Diversity and Inclusion (EDI); we recognise it as central to our service delivery and to 'our people'. We aim to build a diverse and inclusive team where everyone feels they belong, and we want a staff team that reflects the profile of our local community. We particularly welcome applications from people who live in East London, disabled people and people from the Global Majority.
Responsibilities
* Respond to HR-related queries from across the organisation, escalating as necessary.
* Maintain and update the staff handbook, policies, and procedures ensuring they remain accurate and compliant.
* Support the implementation of Learning and Development (L&D) initiatives, including booking internal/external training sessions and maintaining training records and mandatory training compliance.
* Draft and issue job offers, contracts and contract variations.
* Maintain accurate employee records within Sage HR.
* Manage changes to employment including hours, pay, role and line manager updates.
* Manage employee benefits such as Employee Assistance Programme and cycle to work scheme.
* Monitor completion of staff reviews and appraisals.
* Monitor sickness absence and ensure return to work documentation is completed.
* Maintain accurate annual leave records.
* Arrange OH assessments and ensure reports are received and shared as appropriate.
* Maintain records of cases including grievances, disciplinaries, and investigations; take minutes in HR meetings; prepare letters, documentation and follow up actions relating to HR casework.
* Work with the volunteering team to improve efficiency and help align processes with HR practices where appropriate.
* Meet regularly with the Head of People for support and supervision; attend team and staff meetings as required; undertake training and other duties as needed for the continued smooth running of Age UK East London.
* Carry out duties in accordance with Age UK's East London's policies and procedures including Equal Opportunities, H&S, Confidentiality, Complaints, GDPR, Safeguarding.
* Maintain a close working relationship with the Operations Coordinator.
Person Specification (Experience, Knowledge & Additional Requirements)
Research indicates that women, people from the Global Majority, and other marginalised groups tend to apply only when they meet all criteria. If you think you have what it takes but don’t meet every single aspect, please still apply. A = Evidence in your application (may also test at interview); I = Evidence at interview.
* Experience - Essential: Of administrative work in a professional environment.
* Desirable: Working in a HR role; Working in the voluntary sector; Supporting volunteer programmes; Using HR systems (preferably Sage HR).
* Knowledge & Understanding - Essential: Of diversity, equity, and inclusion principles and practice across People Functions; Of data protection.
* Desirable: Knowledge and understanding of UK employment law; Excellent verbal and written communication; Ability to collect and analyse data; Intermediate IT skills including using Microsoft Excel, Word, Outlook and Teams; Empathetic, with a strong commitment to employee and volunteer well-being; Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in service delivery.
Additional Requirements: This post is subject to the relevant check through the Disclosure & Barring Service and flexibility in working hours to meet organisational needs.
Employment Details
This contracted post is for 21 hours a week (working pattern to be decided). We welcome applications for flexible working (reduced hours and other flexible arrangements). The post holder will be mostly based at 82 Russia Lane, Bethnal Green, E2 9LU.
Salary: Between £29,340 - £32,430 plus 5% employer pension contribution. Organisational annual pay award pending. Salaries are based on our salary bands system. This salary range refers to the lowest and top steps of the grade and will progress each year until the top salary is reached.
Holiday entitlement: 25 days (pro-rata for part time) of paid holiday per year plus bank holidays. This increases after two years of service to 27 days, and then one day per year of service to a maximum of 30 days after five years. In addition, all employees are entitled to one day off on (or around) their Birthday.
Conditions of employment: The job offer is subject to the receipt of two satisfactory Employment References, one from your current or most recent employer, a DBS Check, evidence of your right to work in the UK and evidence of relevant Qualification (if applicable).
Notes
All content reflects the information provided in the original description without adding new facts.
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