Job Description
Job Title: People HR Manager
Location: St Albans
Hours: Monday to Friday, 9:00am - 5:00pm
Salary: £55,000 - £60,000 per annum
Industry: Professional Services
Shape the Future of a People-First Organisation
Are you an experienced HR professional ready to step into a role where you can truly influence culture, strategy, and employee experience? Our client is seeking a dynamic People HR Manager to help foster a progressive, high-performing environment where individuals feel supported, valued, and empowered to succeed.
This is a hands-on position that blends strategic insight with operational excellence. You will play a pivotal role in driving key HR initiatives, championing wellbeing, and building a workplace culture that attracts and retains exceptional talent.
Key Responsibilities
HR Operations & Employee Lifecycle
* Lead, coach, and develop the People Officer, supporting their professional growth.
Oversee the full employee lifecycle, including:
Recruitment & onboarding: Attract, engage, and secure top-tier talent.
* Induction: Create a seamless and welcoming integration experience.
* Payroll: Manage payroll processes and authorise monthly reports.
* Pensions: Ensure full legislative compliance.
* Performance management: Partner with managers to drive continuous improvement.
* Organisational changes, probation reviews, and offboarding.
* Maintain HR policies and procedures that are compliant, forward-thinking, and aligned with Lexcel/ISO standards.
* Support the development of an HR data dashboard to analyse key metrics and guide strategic decision-making.
Employee Relations & Culture
* Act as a trusted first point of contact for HR queries, approachable, consistent, and solutions-oriented.
* Manage employee relations cases with professionalism, fairness, and discretion.
* Oversee return-to-work processes and proactively monitor absence trends.
* Collaborate with the Head of People on training needs analysis and deliver internal training where appropriate.
* Contribute to impactful people projects, including apprenticeships, trainee programmes, and learning & development initiatives.
* Provide cover across People support functions when required.
* Stay ahead of employment law developments and HR best practice, promoting a culture of continuous improvement.
About You
To succeed in this role, you will bring both credibility and energy, alongside a genuine passion for creating exceptional employee experiences.
Essential skills and experience:
* Proven experience in a managerial HR role.
* Ideally, experience within legal or professional services environments.
* Demonstrated success managing high-volume, fast-paced HR operations.
* Relevant degree or CIPD Level 5 (or equivalent practical experience).
* A confident communicator with the ability to influence stakeholders at all levels.
* Strong line management capability.
* Sound knowledge of current UK employment law.
* Advanced IT skills and experience with HRIS platforms.
* Confidence in analysing and interpreting HR data and metrics.
* Commercial awareness and experience within a performance-driven environment.
* Highly discreet, empathetic, and trustworthy.
Ready to Make a Lasting Impact?
If you are a proactive HR leader who thrives on shaping culture and driving meaningful change, we would love to hear from you. Apply today and take the next step in a role where your expertise will truly matter.
Thank you for your interest in this vacancy, advertised by Smart10 Recruitment Group, acting as an employment agency/business. Your application will be considered alongside others, and we will contact you within three working days if you are shortlisted.
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