HR Administrator
Department: People & Culture
Employment Type: Permanent
Location: Swindon
Reporting To: Robin Gilderoy
Description
At Sumer, we’re building something special - uniting ambitious regional firms and creating a high performing, people first culture across the group. To power this, we’ve launched our new HR Shared Services Centre (SSC) - the engine at the heart of our People & Culture team - here to elevate the employee experience at every step of the journey.
Key Responsibilities
As an HR Administrator, you will play a key role in delivering a professional and proactive HR administration service, ensuring smooth day-to-day operations and providing consistently excellent support for our employees and managers. Working as part of our collaborative SSC, you’ll also support learning and development initiatives, provide reports and data insights, and help embed a positive employee experience through every stage of the employee lifecycle.
* Acting as the local point of contact for HR queries, providing timely and accurate advice in line with policies and procedures
* Managing HR administration across joiners, leavers, and employee changes (e.g., contracts, flexible working, parental leave, etc.)
* Maintaining and updating employee records and data in our HR system (Humaans), ensuring accuracy and compliance
* Supporting the payroll process by updating monthly spreadsheets and administering benefits including our Reward Gateway platform
* Coordinating key processes such as probation, long service, sickness absence, and exit interviews
* Compiling reports for internal teams including holiday, overtime, TOIL, and ad hoc HR data as needed
* Assisting with Learning & Development admin, particularly supporting trainee induction and CPD tracking
* Working closely with managers to ensure processes and documentation are up-to-date and consistently followed
* Supporting the wider HR Shared Service Team with projects and process improvements to enhance the employee experience
The Person
You will bring:
* Previous experience in an HR support or administration role, ideally within a professional services environment
* A calm and solutions-focused approach, even under pressure
* High levels of accuracy, reliability, and efficiency in your work
* Confidence using HR systems and Microsoft Office tools
* The ability to work flexibly, including occasional travel to other offices
* A passion for creating a great employee experience
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