Policy and Engagement Officer
Main purpose of job
The Policy and Engagement Officer will provide support to the Director of Improvement, Engagement and Impact and Senior Policy & Engagement Officer to ensure the development and effective implementation of learning from the broad range of NIPSO investigations. This will include both maladministration investigations and local government standards investigations linked to the Code of Conduct for local Councillors. Duties will include conducting research, policy analysis and the development of outcome and impact measurements. It will also involve understanding case decisions and case thresholds and using these to improve standards across both the Councillor community and public bodies. The post holder will participate in networks established with public bodies, elected representatives, advocacy and support groups and other regulators and oversight bodies to; understand issues with the delivery of public services, ensure the dissemination of learning from NIPSO investigations both maladministration and local government ethical standards to improve public services and standards of conduct and promote a culture of learning from complaints.
Remuneration
The salary for this post is currently equivalent to NJC Scale PO2 which is £39,862 to £42,839.
Location
The role will be based at NIPSO, Progressive House, 33 Wellington Place, Belfast, BT1 6HN.
Working Hours
The post is full-time (37 hours per week), subject to a probationary period of 9 months.
Working Arrangements
We operate hybrid working arrangements i.e. a mix of working from home and from the office which offers employees additional workstyle choices.
For further information including a Candidate Information Pack and to submit your application, click the apply icon.
Closing Date: Monday 10 th November 2025