Title: Inside Sales Executive
Reports to: Sales Manager
Team: Business Development Team
Type: Permanent
Salary: £40K FTE or pro-rata for part-time
Location: Pyke Road, Lincoln, LN6 3QS
Hours: Full-time role but part-time will be considered.
Standard hours 08:30am-17:00pm.
About Us:
With over 50 years of experience built on truly listening to our customers, FixFirm has grown into a trusted name with a deep understanding of customer needs that drives everything we do.
We pride ourselves on offering expert, industry-leading advice alongside one of the most extensive ranges of consumables, equipment, fixings, and fasteners. Our customers rely on us for high-quality products from leading manufacturers, competitive trade pricing, and regular special offers.
If you’re passionate about delivering great service and want to be part of a business that values growth and improvement, we’d love to hear from you.
Role Purpose:
Build and strengthen client relationships, supporting Business Development to win new and repeat business. Progress sales opportunities through to close to deliver profitable, sustainable revenue in line with the company’s strategy.
Duties and responsibilities:
· Identify, create and develop sales opportunities.
· Convert enquiries into opportunities to quote.
· Prepare quotations and set up pricing in line with agreed parameters.
· Manage tender enquiries, coordinating inputs as required.
· Follow up on quotations to progress opportunities and secure orders.
· Business Development support tasks, including actions arising from client visits.
· Undertake telesales and prospecting activity to support Business Development.
· Book appointments for Business Development and confirm requirements in advance.
· Conduct account progression calls to maintain momentum and support conversion.
· Manage and analyse assigned accounts (e.g., Platinum and Gold) by monitoring spend reports and trends.
· Maintain accurate, detailed CRM records of activity to support effective team collaboration.
· Share market and customer insights with Marketing and contribute to campaign development for target segments.
· Follow up on marketing campaigns and track responses and outcomes.
What we are looking for:
Essential:
· Experience in sales or a similar role
· Seeking long-term employment
· Is able to stay motivated and determined during challenging moments; persistent and resilient, maintaining focus through setbacks.
· Confident during customer interaction (telephone calls)
· Self-motivated, with the ability to work on your own initiative.
· Understanding of sales principles and how to win profitable business.
· Strong rapport-building skills, with the confidence to engage new contacts.
· Reliable and accountable: follow tasks through to completion, maintain a record of actions (including email requests) and confirm when completed.
· Strong listening skills, committed to understanding customer needs
· High attention to detail, ensuring accuracy at every stage
· Ability to prioritise effectively, using time management and planning to meet deadlines and focus on high-value activity
· Committed to learning and continuous improvement; open to feedback and new methods
· Team-oriented, with awareness of colleagues’ workloads and priorities
· Able to take initiative and work independently
· Strong IT skills, including experience with Microsoft Office and business systems
Desirable:
· Experience in marketing
Due to the high volume of applications, we’re unable to provide individual feedback to unsuccessful candidates. If you haven’t heard from us by 16/05/26, please assume that your application has not been shortlisted on this occasion.
Shortlisted candidates will be invited to a first stage telephone interview (15 minutes).
Successful candidates will then be invited to a second stage face-to-face interview at the Office.
If you believe you would be suitable for this role, please do not hesitate to click ‘apply’. Alternatively, please send your CV to hrteam@amicahr.co.uk