Job Description
At Unique Senior Care, we specialise in one thing: people. We’re proud to provide outstanding home care services to older people, helping them stay safe, happy, and comfortable in the place they love most: their own home. We are looking for a compassionate and driven Inbound Sales Executive to join our supportive team.
About the Role
As the first point of contact for people seeking care, you will play a crucial role in shaping their journey with us. Every conversation matters – whether someone is enquiring for themselves or for a loved one.
You’ll:
* Have experience in the care industry doing a similar role.
* Handle incoming calls and emails with empathy and professionalism.
* Guide enquiries through to a care consultation with our local Registered Care Managers.
* Build trust by listening carefully, offering reassurance, and providing tailored information.
* Work closely with our Marketing team to deliver thoughtful, timely communications to clients throughout their journey with us.
* Support the transition to a new CRM system, helping us continually improve how we connect with clients.
This is a rewarding position where your ability to listen, understand, and support families will directly impact people&rsqu...