Our client, one of the UK’s most respected integrated facilities management provider, is seeking an experienced Site Manager to oversee the delivery of FM services across a key contract in the North East England. This role is ideal for a strong people-leader with a track record of managing day-to-day operations, ensuring compliance, and driving service excellence in a demanding facilities environment.
Key Responsibilities
Operational Management
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Oversee the delivery of both hard and soft FM services to ensure contractual compliance and high-quality standards.
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Day-to-day management of site operations, ensuring safe, efficient, and effective service delivery.
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Plan and coordinate maintenance schedules, reactive works, and project activities.
Health, Safety & Compliance
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Promote a strong health & safety culture across all activities on site.
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Ensure site compliance with statutory requirements, industry standards, and internal policies.
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Conduct regular site inspections, audits, and risk assessments.
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Manage incident reporting and follow-up actions.
Team Leadership
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Lead, coach, and support on-site FM teams and subcontractors.
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Undertake performance management, training, and development activities.
Financial & Contractual Management
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Manage budgets, operational spend, and procurement activities in line with contract requirements.
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Support the preparation of monthly reports, KPI data, and contract performance reviews.
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Ensure subcontractor performance meets agreed SLAs and KPIs.
Client & Stakeholder Engagement
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Maintain positive and proactive relationships with the client and key stakeholders.
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Attend meetings, provide updates, and demonstrate excellent customer service and problem-solving skills.
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Identify opportunities for service improvements and added value.
Skills & Experience Required
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Proven experience in a Site Manager or Facilities Manager role within the FM industry.
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Demonstrable knowledge of health & safety legislation (IOSH or NEBOSH qualification highly desirable).
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Experience managing teams and subcontractors in a live operational environment.
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Excellent communication, organisational, and client-facing skills.
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Ability to work autonomously and make informed decisions under pressure.
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IT-literate, with experience using CAFM systems preferred.
Qualifications
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Relevant technical or FM-related qualifications advantageous (e.g., electrical, mechanical, building services).
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Full UK driving licence.
Benefits
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Competitive salary + car/allowance.
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Comprehensive benefits package.
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Opportunities for career development within a major national FM organisation.
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Supportive and inclusive team culture.
How to Apply
For more information or to submit your application