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SC requirements: Must have UK passport, be UK based for more than five consecutive years, and be eligible to obtain SC (security clearance).
About us:
Iron Mountain Incorporated (NYSE: IRM) provides information management services that help organizations lower the costs, risks, and inefficiencies of managing their physical and digital data. The company's solutions enable customers to protect and better use their information—regardless of its format, location, or lifecycle stage—so they can optimize their business and ensure proper recovery, compliance, and discovery. Founded in 1951, Iron Mountain manages billions of information assets, including business records, electronic files, medical data, emails, and more for organizations around the world.
Visit www.ironmountain.com for more information.
Primary purpose of the role:
OnBase Developer - DevOps role reports to the IT Service Delivery Manager.
This role provides post-sale support services to customers to coordinate and execute product/services implementation projects, including installation, troubleshooting, problem resolution, and maintenance of products and services.
The OnBase Developer - DevOps is primarily responsible for providing technical development and solution process improvements for enterprise clients.
The development includes multiple communication channels, proactively identifying, communicating, and assisting clients in resolving known software issues, working with clients to license and provide configuration services for software modules, and troubleshooting installation, configuration, and environmental issues identified by customers.
This role will have fixed hours (9am-5:30pm UTC) with a need to cover On-call 24/7 production/deployment support on a rotation basis.
Your role in our mission:
* Develop Agile OnBase solutions dealing with document capture, storage, workflow, and other areas.
* Develop and support code to integrate with the OnBase API.
* Identify and implement solution improvements and health checks.
* Proficiency with OnBase Configuration, Client, Unity Client, Studio, Web Client, Hyland Unity Management Console, and Hyland API of EP3 and later.
* Lead test transactions, run tests to find errors, and confirm the program meets specifications.
* Hands-on experience with MS SQL Server, Oracle, and MySQL databases.
* Develop system requirements for data, workflows, logical processes, hardware, operating systems, interfaces, checks, controls, and outputs.
* Guide project team members in developing, testing, installing, and updating software and applications.
* Maintain accountability for the technical components of solutions and work with the Project Manager to ensure project success.
* Participate in Agile team retrospectives to suggest improvements.
Functional Knowledge, Skills:
* Bachelor’s degree or higher in a related field or equivalent work experience.
* Strong experience with solution development and deployment.
* Experience with OnBase System software version 18 or higher.
* Experience with .Net, databases, and data center migration.
* Experience working with Kofax.
* Experience creating and modifying workflows.
* Experience with solution health checks and expanding/modifying solutions.
* Experience with on-prem solutions and software upgrades.
* Strong DIP experience and troubleshooting skills.
* OnBase certification (API, Workflow, Workview, Installer) required.
* Ability to advise on standards, methods, tools, and applications relevant to the field.
* Ability to analyze, diagnose, design, plan, execute, and evaluate work to meet targets.
* Effective communication skills.
* Ability to facilitate collaboration among stakeholders with diverse objectives.
* Understanding of the relevance of own responsibilities to the organization.
* Customer-oriented proposal development.
* Proactive in updating skills and industry knowledge.
* Ability to analyze requirements and advise on operational improvements.
* Demonstrates creativity and innovation for customer benefit.
Discover what awaits you:
* Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization embracing transformation and innovation.
* Empowering Inclusion: Join a supportive environment where everyone's voice is heard and valued.
* Global Connectivity: Connect with over 26,000 talented individuals across 59 countries.
* Championing Individuality: Be part of a team that celebrates diversity and encourages uniqueness.
* Competitive Total Rewards: Support your career, family, and personal wellness (benefits may vary by country).
* Flexibility: Experience remote/hybrid work options, depending on the role.
* Unleash Your Potential: Access opportunities for growth and prepare for a digital future.
* Valuing Every Contribution: Join a workplace that recognizes the impact of each individual.
* Pioneering Sustainability: Contribute to fostering a sustainable and thriving workforce.
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