Commercial Vehicle Sales Executive (JBCVS1CARP-1)
Location: Caerphilly, Wales
Sector: Sales
Salary: £60,000.00 to £80,000.00 per annum
Job Title: Commercial Vehicle Sales Executive
Hours: Monday to Friday – 8am to 5.30pm
My client, a global commercial vehicle manufacturer, is seeking an experienced Commercial Vehicle Sales Executive to join their team.
Job Role
* Initiate contact with potential customers, whether through walk-ins, phone inquiries, or online inquiries, and provide them with information about our new vehicle inventory.
* Conduct thorough needs assessments with customers to understand their preferences, requirements, and budget constraints.
* Maintain up-to-date knowledge of all new vehicle models, features, specifications, and pricing options to effectively educate customers and address their queries.
* Guide customers through the entire sales process, from initial contact to vehicle delivery, ensuring a seamless and positive experience at every stage.
* Negotiate pricing, financing options, trade-in values, and other terms to reach mutually beneficial agreements with customers.
* Assist customers with completing necessary paperwork and documentation related to vehicle purchases, financing, and trade-ins.
* Build and maintain strong relationships with customers to encourage repeat business and referrals.
* Follow up with customers after the sale to ensure satisfaction, address any concerns, and encourage feedback.
* Meet or exceed monthly and quarterly sales targets set by the depot.
* Conduct research to develop and increase the customer base in the region.
Requirements
* Ability to deal with all levels of customer service and deliver customer service excellence.
* Excellent interpersonal and communication skills, with the ability to build rapport and establish trust with customers.
* Strong negotiation and closing skills, with a focus on delivering exceptional customer service.
* A passion for automobiles and a genuine interest in staying updated on industry trends and new vehicle technologies.
* Proven experience in automotive sales or a similar role, preferably within the LCV sector.
* The ability to organise work on own initiative and work under pressure.
* The ability to identify opportunities for business development within the region.
* Proficiency in using sales management software and CRM systems.
* A valid driver's license and a clean driving record.
Benefits
* 20 days annual leave + Bank Holidays
* 3 x Life Assurance
* Company Pensions contribution
* Bonus, incentives and commission schemes
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