Job Title
NEC Housing Implementation Consultant (Contract)
Contract Details
* Contract length: Initial 6 months
* Contract type: Contract – Can be Inside or Outside IR35
* Programme: NEC Housing re-implementation
* Working arrangement: Hybrid (site presence as required)
Role Overview
We are seeking an experienced NEC Housing Implementation Consultant to support the re-implementation of NEC Housing and the enablement of Account Analytics functionality within the application.
This role requires a deep understanding of NEC Housing data structures and housing business processes, with the ability to lead and deliver end-to-end solution design, configuration, build, and testing across key NEC Housing modules.
The position is a contract role for the duration of the implementation programme, with a strong emphasis on knowledge and skills transfer to permanent officers within the Housing directorate prior to handover.
Key Responsibilities
* Act as a Subject Matter Expert (SME) for NEC Housing during the re-implementation programme
* Lead and contribute to solution design workshops, translating housing business requirements into robust NEC Housing configurations
* Own and deliver module build and configuration across core NEC Housing modules
* Provide expertise on NEC Housing data structures to support reporting and Account Analytics functionality
* Support functional testing, ensuring solutions meet agreed acceptance criteria
* Facilitate and support User Acceptance Testing (UAT) with housing service users
* Identify and resolve system, configuration, and data issues throughout the implementation lifecycle
* Deliver skills transfer and knowledge handover to permanent Housing officers to enable long‑term system support and ownership
Required Experience & Skills
Essential
* Minimum 3 years’ experience working with Borough Councils or Local Authorities
* Proven experience delivering end-to-end NEC Housing implementations (design through to build and testing)
* Strong understanding of housing business processes and how they are represented within NEC Housing
* Hands‑on experience implementing most or all of the following NEC Housing modules:
* • Repairs
* • NEC Assets
* • Planned Maintenance
* • Engage
* Solid understanding of NEC Housing data structures, reporting, and analytics enablement
* Experience working in multi‑disciplinary programme teams
* Ability to communicate confidently with both technical teams and housing service users
Desirable
* Experience supporting Account Analytics, reporting, or data warehouse solutions
* Background working on re‑implementation or transformation programmes
* Experience mentoring or training internal teams during system handover
What This Role Is Not
* Not a Business Analyst or requirements‑only role
* Not a support or helpdesk position
* This role requires ownership of design and implementation, not just participation
Ideal Candidate Profile
You are a hands‑on NEC Housing specialist who has led or owned implementations, understands the system at both a functional and data level, and is comfortable leaving behind a sustainable solution through effective skills transfer.
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