Position
Sales Executive – Join Our Dynamic Team!
Overview
Hyatt Regency Birmingham is ideally located in the heart of Birmingham’s city centre, adjacent to Symphony Hall and within walking distance of the International Convention Centre, Brindley Place and the Bullring shopping centre. The contemporary four‑star hotel features 319 spacious guest rooms and suites, 12 versatile event spaces, a modern restaurant, a pub‑style bar, and a luxurious spa with an indoor pool and fitness centre.
The Role
Reporting to the Groups & Events Manager, you will manage the hotel’s day‑to‑day groups, meetings and events. Your responsibilities include building strong client relationships and ensuring clear, ongoing communication by phone, email and in person.
Responsibilities
* Manage group and event enquiries from initial contact to post‑event follow‑up, ensuring prompt communication, accurate proposals and exceptional client satisfaction.
* Provide friendly and knowledgeable site visits with clients.
* Communicate effectively with internal operational teams to ensure seamless event execution and a consistent guest experience.
* Maintain meticulous records of all bookings and event details within internal systems, ensuring accuracy and clarity.
* Attend sales functions, meetings and exhibitions as required.
* Stay informed on industry trends and best practices to continuously enhance event offerings and drive repeat business.
Qualifications
The ideal candidate has experience in a similar role, preferably within hospitality. You are an excellent communicator with a keen eye for detail, strong sales and negotiation skills, highly organised, and passionate about planning and service excellence.
Compensation & Benefits
Salary: £26,780 per annum. Benefits include:
* Competitive salary and benefits package
* Generous accommodation and dining discounts at Hyatt properties worldwide
* Complimentary meals on duty
* Holiday: 28 days including bank holidays (increasing to up to 33 days)
* Extensive learning and development opportunities, both internally and through external courses
* Employee assistance programme to support your well‑being
* Headspace membership and access to our Employee Assistance Programme
* A supportive working environment where your efforts are recognised and rewarded
* Commitment to DE&I with opportunities to join one of our four UK DE&I Chapters
* Clear career path and promotion opportunities across Hyatt Hotels worldwide
Terms & Conditions Apply
Terms & Conditions apply.
Commitment to Values
At Hyatt we care for people so they can be their best. This is reflected in our values of Empathy, Integrity, Respect, Inclusion, Experimentation and Wellbeing. We foster a diverse, equitable and inclusive workplace and encourage applicants from all backgrounds to apply.
Equal Opportunity
Hyatt Regency Birmingham is an equal opportunity employer committed to fostering a diverse and inclusive workplace. We encourage applicants from all backgrounds to apply.
Next Steps
Apply today for this Sales Executive role and start your journey with Hyatt Hotels.
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