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About the Role
The Total Reward Manager is responsible for shaping and delivering a comprehensive reward strategy that supports the organisation’s business objectives and employee value proposition. This role leads the design, development, and implementation of reward frameworks covering compensation, recognition, and performance-related pay, ensuring they are competitive, fair, and aligned to organisational priorities. Reporting to the Head of Employee Engagement, this role is a leader in enabling us to reach our ambition of being the Best Place to Work. The role holder will be the subject matter expert for all things within the ‘total reward’ sphere and deliver against a full calendar of cyclical activities, plus work with colleagues across the People Team on projects to drive employee engagement. They will keep up to date with emerging reward trends and regulatory requirements, plus provide expert guidance to Senior Leaders including the Chief People Officer and CEO. There is alignment with UK colleagues, with opportunities to support colleagues in North Macedonia as needed. The role requires strong analytical capability, business partnering, and the ability to translate market insights into innovative reward solutions that attract, motivate, and retain talent.
What you will be working on
* Annual Pay & Bonus Reviews: Leading the pay and bonus review processes in the UK and North Macedonia, advising senior leaders regarding policy and external trends, and ensuring alignment with business strategy. Strong analytical skills and experience with pay modelling and bonus calculations are required.
* Policy Design & Delivery: Owning and shaping pay, recognition, benefits and bonus policies, ensuring compliance and alignment with business objectives, and advising on emerging regulation changes. Own the contractual terms provided to colleagues and complete regular reviews to ensure regulatory and business requirements.
* Retention and Recognition: Providing guidance on pay-related requests relating to retention, managing budgets for recognition schemes, and developing engaging recognition programs.
* Pay Equality: Ensuring compliance with pay equality obligations, leading gender pay report publications, and conducting regular pay equality audits.
* Job Evaluation: Using the Willis Towers Watson methodology to evaluate job roles, maintaining benchmark records, and providing market competitiveness insights. Submit salary survey data and support wider change and organisational design programs with a reward impact.
* Benefits Management: Ensuring benefits provision is well-managed, compliant, and aligned with reward principles. Managing relationships with external vendors, governance around benefits, and coordinating payrolling benefits with payroll and operations to resolve issues and improve processes.
* Executive Reward: Working with the Chief People Officer to design, implement, and manage Long-Term Incentive Plans (LTIPs) that align with business objectives and market competitiveness to drive long-term engagement and retention.
What will make you successful in your role?
* Experience of Willis Towers Watson Global grading methodology
* Reward and Benefits supplier management experience
* Project Management of Pay Projects
* Pay budget and pay modelling
* Expert in UK pay regulations
How we look after our employees
* Brand-new “PXC Flex” benefit launched in January 2025, including Flex30, 30 hours of additional leave each year
* Hybrid working policy: up to 40% remote, 60% in-office collaboration
* Starting holiday allowance of 25 days, with up to 10 extra days via holiday purchase scheme
* Free private healthcare, competitive pension scheme, and opportunity to earn bonus
* Free broadband for all employees, plus gifts for major life events
* Flexible salary sacrifice scheme including dental, gym, electric car scheme, and discounts
* Inclusive employee networks to help integrate employees into life at PXC
At PXC, we know that diversity means success and innovation. We want our workplace to reflect the communities we serve. Being inclusive is part of our DNA; we are all 100% human, and we create a culture where you can truly be yourself. We’re also not your usual 9-5. We are a dynamic workplace and we want to talk to you about how you like to work.
Seniority level
* Mid-Senior level
Employment type
* Full-time
Job function
* Human Resources
* Industries: Telecommunications
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