Description In this role, you will play a key part in delivering high‑quality software solutions and supporting our customers’ technology needs. You’ll work closely with Solution Architects, stakeholders, and a cross‑functional delivery team to design, build and maintain robust systems across a diverse technology landscape. In this role your responsibilities include:
* Assist Solution Architects with design activities and contribute to technical discussions.
* Attend customer meetings and workshops to understand requirements and provide technical insight.
* Design, develop, and test software enhancements, integrations, APIs, and system changes aligned with enterprise architecture and customer needs.
* Provide third‑line support for live systems, ensuring timely issue resolution within SLAs.
* Lead the IT relationship for designated customers, building a strong understanding of their goals, priorities, and workstreams.
* Schedule and coordinate work across a matrix‑managed team including BAs, Solution Architects, Developers, and QAs.
* Drive delivery against agreed plans, ensuring progress is tracked, communicated, and reported consistently.
* Contribute to estimations and planning activities, keeping Solution Architects, Delivery Managers, and senior stakeholders informed.
* Maintain accurate documentation in Jira and Confluence, following agreed working principles.
* Mentor junior developers and support the ongoing capability development of the team.
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