Responsibilities Essential Functions The key activities outlined below represent an overview only of the position of Quality Manager, based on site at the Telford Plant and should not be seen as a prescriptive list of activities. Strong leadership skills are vital, together with initiative in identifying and focusing on continuous improvement, growth and profitability. This role is responsible for developing, implementing, and maintaining quality management systems to ensure products and processes meet internal standards, customer expectations, and regulatory requirements. This role leads continuous improvement initiatives and drives a strong quality culture across the business. Specific Responsibilities Develop, implement, and maintain the Quality Management System (ISO 9001, ISO 14001, AS9120, IATF 16949) to ensure highest standards are achieved. Manage the fastener testing laboratory, including coordination with Operations and Planning. Facilitate problem solving program to ensure root cause analysis and implementation of corrective measures. Establish and monitor effective location KPI program. To develop departmental team to ensure company objectives are fulfilled. Lead internal and external audits; manage corrective and preventive actions. To monitor internal/external customer satisfaction and identify/recommend areas of improvement. Address customer complaints and ensure timely resolution. Lead efforts to improve/resolve any quality at root cause and process variability problems. Actively promote & recognize quality adherence and drive performance improvement throughout the organisation Embrace and develop the culture of continuous process improvement across the company. Ensure effective communication between customers and suppliers on all quality-related issues. Train employees in quality and test lab standards, procedures, and best practices. Maintain quality documentation and records Managing and maintaining 5S principles and standards within the laboratory and quality area. Support Corporate commitments and Quality initiatives through effective liaison and collaboration. Company Responsibilities Maintain full compliance with Howmet policies and procedures and conduct all activities in accordance with the company’s Code of Conduct Demonstrate a knowledge of and commitment to Continuous Improvement principles and techniques to include 5S. Promote a culture of right first time with a collaborative and team working approach. Perform other duties as assigned. Experience & Background. Demonstrated leadership success in a Quality and testing role. Working knowledge of financial principles. Experience of working within KPI framework. Person specification Natural leader with the ability effectively lead, coach and engage people at all levels within the organisation Excellent written and verbal communication skills Professional approach with the ability to network and develop effective working relationships at all levels Strong business acumen and commercial awareness Can do attitude, with a determined and positive outlook Calm and methodical, with the ability to make decisions Logical approach to analysing and resolving problems with a strong eye for detail Approachable but assertive Able to think laterally and is open to new ideas and change Strong strategic planning and organizational abilities IT Literate – MS Office Able to travel on company business as required Competitive salary and benefits to include; Pension scheme with up to 10% employer contribution Life cover 6 X base salary Discretionary Bonus Scheme Private Healthcare Insurance Disability Insurance Holidays starting at 22 days per annum Cash plan for employees and their families Enhanced maternity and paternity pay Online savings platform and employee assistance programme Friendly culture with a strong emphasis on safety and inclusion Qualifications Degree in Quality or Technical field desirable.