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SC requirements: Must have UK passport, be UK based for more than five consecutive years, and be eligible to obtain SC (security clearance).
About us:
Iron Mountain Incorporated (NYSE: IRM) provides information management services that help organizations lower the costs, risks, and inefficiencies of managing their physical and digital data. The company's solutions enable customers to protect and better use their information—regardless of its format, location, or lifecycle stage—so they can optimize their business and ensure proper recovery, compliance, and discovery. Founded in 1951, Iron Mountain manages billions of information assets, including business records, electronic files, medical data, emails, and more for organizations around the world.
Visit www.ironmountain.com for more information.
Primary purpose of the role:
OnBase Developer - DevOps role reports to the IT Service Delivery Manager.
This role provides post-sale support services to customers to coordinate and execute product/services implementation projects, including installation, troubleshooting, problem resolution, and maintenance of products and services.
The OnBase Developer - DevOps is primarily responsible for providing technical development and solution process improvements for our enterprise clients.
This includes developing communication channels, proactively identifying, communicating, and assisting clients in resolving known software issues, licensing and configuration services, and troubleshooting installation, configuration, and environmental issues.
This role will have fixed hours (9am-5:30pm UTC) with on-call support 24/7 on a rotation basis.
Your role in our mission:
* Develop Agile OnBase solutions related to document capture, storage, workflow, and other areas.
* Develop and support code to integrate with the OnBase API.
* Identify and implement solution improvements and conduct health checks.
* Proficiency with OnBase Configuration, Client, Unity Client, Studio, Web Client, Hyland Unity Management Console, and Hyland API of EP3 and later.
* Lead testing and error confirmation to meet specifications.
* Hands-on experience with MS SQL Server, Oracle, and MySQL databases.
* Develop system requirements for data, workflow, hardware, and interfaces.
* Guide project team members on developing, testing, installing, and updating software and applications.
* Maintain accountability for the technical components and work with the Project Manager to ensure success.
* Participate in Agile retrospectives to improve software and processes.
Functional Knowledge, Skills:
* Bachelor’s degree or equivalent experience.
* Strong experience in solution development and deployment.
* Experience with OnBase System software version 18 or higher.
* Experience with .Net, databases, data center migration, and Kofax.
* Experience creating/modifying workflows and solution health checks.
* OnBase certification (API, Workflow, Workview, Installer) required.
* Ability to analyze, diagnose, design, and evaluate work to meet targets.
* Effective communication skills and collaboration abilities.
* Awareness of industry developments and continuous skill updates.
* Ability to analyze requirements and advise on operational improvements.
* Demonstrates creativity and innovation for customer solutions.
Discover what awaits you:
* Limitless Possibilities: Join a global organization embracing transformation and innovation.
* Empowering Inclusion: Supportive environment valuing everyone's voice and feedback.
* Global Connectivity: Connect with 26,000+ colleagues across 59 countries.
* Championing Individuality: Celebrate diversity and individual differences.
* Competitive Rewards: Support for your career, family, and well-being (benefits vary by country).
* Flexibility: Remote/hybrid work options for work-life balance.
* Unleash Potential: Opportunities for growth and preparing for a digital future.
* Valuing Contributions: Recognize and support every talent.
* Sustainability: Contribute to fostering a sustainable workforce and legacy.
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