Job Overview
We're looking for a outgoing, enthusiastic sales professional who loves building relationships and delivering standout customer experience. The successful person will attract a basic salary of £32k plus an OTE of £55k (uncapped), Private Health Cover, Pension, extra holidays, staff discounts, free car parking and attend fun tasting events. As our Corporate Experience Specialist, you'll prospect new business, follow up inbound leads, and grow a portfolio of commercial customers, all while working closely with our Customer Experience team to deliver a premium customer experience.
We send around 20,000 corporate hampers a year, and our corporate side is scaling fast. This is a brilliant opportunity to grow with a business that's been delivering award-winning artisan British food hampers worldwide, fuelled by our belief in Passion Through Flavour and exceptional customer care.
Reporting to the Managing Director, we are looking for a highly motivated Sales Executive with strong negotiating and organisational skillswho can:
Responsibilities
* Prospect new corporate customers via telephone and LinkedIn.
During our 4-month peak season (Sept to December) earn extra renumeration to lead a team of in-house telesales agents supporting commercial Christmas ordering.
* Follow up online-generated leads, converting interest into repeat orders.
* Manage and grow relationships with existing commercial customers (account management).
* Deliver a personable, high-end customer experience across phone, email, and in person.
* Manage the CRM day to day, updating pipelines, logging activity and producing clear reports and forecasts.
* Manage the bespoke and bulk corporate orders process.
* Provide after-sales care, follow-up, and build retention for repeat business.
* Track orders, share status updates, and coordinate third-party or supplier orders.
* Attend networking opportunities in and out of office hours.
* Visit local clients for meetings (own car and UK Drivers License required)
Essential Experience
* Telesales
* Account management
* CRM experience (HubSpot or similar)
* Advanced Excel
* Must have own car and UK Drivers License
About The British Hamper Company
We're a family company with a passion for great British food and a love of gift giving. We are an ecommerce business with a friendly hard working team who are passionate about creating luxury gift hampers for the perfect gifting experience.
Based at The Lawn in Lincoln, we source our produce from the country's best artisan foodies and hand-pack into high quality gift hampers.
As well as delivering across the UK we specialise in worldwide delivery, sending gift hampers across the world year-round for all types of occasions.
We're passionate about British food, thoughtful gifting and long-term customer relationships and we bring energy to everything we do - if that sounds like you come and grow with us.
No Agencies please.
A fantastic opportunity awaits-salary of up to £32k/OTE up to 55k (uncapped)/ Private Health Cover/ extra holiday/free carparking/Company Pension Scheme/Staff Discounts.
Job Type: Full-time
Pay: £28,000.00-£55,000.00 per year
Benefits:
* Additional leave
* Company events
* Company pension
* Discounted or free food
* Employee discount
* Health & wellbeing programme
* On-site parking
* Private medical insurance
Work Location: In person