Based in Daventry, our company, Performance Parts Ltd, is the UK importer and distributor for over twenty high‑end, technical motorcycle parts and accessory brands.
Celebrating over 27 years in business we are the leaders in our field, just like many of the well known, market leading brands that we represent. Focussing on product excellence and high levels of customer service, our experience really does make the difference.
We deliver a complete service for the brands that we represent, attempting to give instant availability, full spare parts back up and in‑depth technical support, whether that be working with top level race teams, engaging with end‑users or supplying the UK motorcycle trade on a next‑day basis from our well stocked warehouse.
Role Overview
This is a full-time role within the sales department, to develop and grow retail elements of the business. This will mostly involve, utilising E‑commerce sales platforms.
Key objectives will involve driving online revenue by managing and optimizing product listings across several e‑commerce platforms, engaging with end users via social media and maximizing sales visibility for all brands.
Essential tasks will include inventory management, customer service and analysing performance metrics to improve listings and conversions, working both independently and collaboratively as a key member of the wider sales team.
Key Responsibilities
* Create and maintain optimized product listings with compelling descriptions, high‑quality photography and text keywords to increase visibility and conversions.
* Act as the primary contact handling buyer enquiries, resolving disputes and ensuring positive feedback ratings.
* Liaison with marketing team regarding implementation of targeted social media sales campaigns.
* Handling organic incoming customer enquiries utilising telephone and digital communication.
* Employ tracking, analytics, and reporting to measure campaign and sector effectiveness.
Key Requirements
* The ideal candidate will be intelligent and articulate and be able to demonstrate very high standards of communication and PC literacy.
* Possess a strong understanding of the motorcycle market, or at least makes and models of modern machinery.
* Proven experience and proficiency in e‑commerce sales platforms, particularly eBay.
* Customer service skills and the ability to build positive relationships with clients.
* Ability to work both independently and collaboratively with a team on‑site in Daventry.
* Commercial awareness with a strong focus on working on initiative.
What We Offer
* Competitive salary + performance‑based bonus
* Flexible working (Possible hybrid/remote options)
* Company pension
* Usual benefits of working within the motorcycle industry
* Collaborative, friendly and fun working environment
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