HR Administrator (People Centre) 37 hours per week | Monday-Friday 9am - 5pm
Glasgow office based - 1 day working from the office in the City Centre and 4 days working from home.
This is a 9 month temporary contract, where you will be paid an attractive hourly rate of £15per hour.
Are you an HR professional who thrives on delivering excellent service, solving problems, and supporting people at every stage of the employee lifecycle? If you enjoy a fast-paced environment where quality, accuracy and customer experience matter, this could be the perfect next step for you.
About the role
As an HR Administrator within a central People Centre, you'll act as the first point of contact for HR and estates-related queries, providing expert triage, practical advice and high-quality administration. You'll support employees and managers across the organisation, ensuring people processes run smoothly and consistently.
This is a varied, hands-on role combining HR administration, advisory work and collaboration with key internal stakeholders. You'll also play a part in coaching colleagues and continuously improving how HR services are delivered.
What you'll be doing:
Acting as the first line of response for people and estates queries, resolving issues at first contact where possible and escalating complex matters appropriately
Providing front-line HR advice on non-complex employee relations matters, including attendance management and family leave
Leading on employee attendance processes, including absence reporting, referrals and alerting managers to threshold cases
Supporting and quality-assuring the work of HR Administration Officers, coaching colleagues and leading by example
Coordinating staff inductions and improving the new starter experience
Acting as a subject matter expert on employment policies, providing clear guidance to employees and line managers
Liaising with key internal stakeholders such as HR Business Partners, Payroll, Resourcing, Finance and IT
Coordinating HR initiatives and business-as-usual programmes (e.g. people surveys, well being initiatives)
Maintaining accurate, legally compliant HR records and producing management information against SLAs and KPIs
What experience you'll bring:
Essential
Excellent customer service skills with a strong focus on positive employee experience
Working knowledge of HR employment practice, including basic employment law and HR best practice
Experience across HR administration processes (on boarding, recruitment, contract changes, learning & development)
Ability to manage competing priorities and work effectively under pressure
Strong written and verbal communication skills
Confidence working with a range of stakeholders and providing timely, clear updates
Proficiency in Microsoft Office
Desirable
Excellent working knowledge of iTrent, particularly Joiners, Movers and Leavers
If this role is something you are interested in and have the correct HR experience, then please apply now or email me on (url removed) for further information on any roles we are currently working on just now.
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