Overview
First Military Recruitment are currently seeking a Catering Manager on behalf of one of our clients.
Our client encourages applications from ex-military personnel however all candidates will be given due consideration.
Duties and Responsibilities
* Overseeing correct procedures for storing, preparing, cooking and serving food including labelling, temperature checks and allergy management.
* Keeping high standards of cleanliness and hygiene in all kitchen and dining areas.
* Carry out regular daily, weekly and monthly audits in line with the current requirements.
* Adhering to all regulatory issues in respect of health, hygiene and safety including HACCP.
* Monitor and update catering risk assessments as required.
* Prepare for and conduct internal and external audits / inspections by managers, NSF and environmental health.
* Ensure cleaning schedules are produced and followed by all catering staff.
* Ensure all food allergen policies and procedures are followed by all catering staff.
* Ensure every meal is appetising, well stocked and well presented to a high standard.
* Ensure that all those with specific dietary and allergy requirements have the same standard as of meal and service.
* Oversee all aspects of dining from preparation to service and clean down.
* Ensure recipes are followed using the correct ingredients.
* Address all issues with quality and quantity of food.
* Presentation of the dining room including drinks stations, salad bars and general layout should be maintained at every meal and throughout each meal service.
* Make sure the correct notices are displayed in line with the company standards.
* Work across departments to ensure optimum programming for guest meal times.
* Use feedback to continuously improve all aspects of the catering operation improving overall scores on the different feedback reports anticipating future needs.
* Deal with any special requests in a timely and fair-minded way.
* Use the monitoring, review and file system to be fully compliant across all staff in the catering department.
* Programme all staff work in line with hours contracted, customer requirements and needs of the business.
* Delegate tasks effectively across the department to ensure all requirements are met.
* Maintain correct staffing levels for volumes of business throughout the year.
* Take ownership for training and development of the catering team ensuring new skills and knowledge is applied to improve the catering operation.
* Set clear and achievable objectives for the department and individuals.
* Actively seek to develop a strong team ethos by motivating and inspiring through exemplary leadership within the department.
* Hold departmental formal meetings.
* Encourage and organise team building exercises and other activities.
* Ensures excellent customer service is acknowledged and investigates and acts on service failings.
* Closely control all stock ordering to maintain the correct levels dependent on volumes.
* Maintaining good stock rotation in line with guest levels.
* Manage stock wastage levels reducing loses and therefore cost to the business.
* Advise Group Catering Manager and General Manager of any significant variance to budgets as soon as it is known about.
* Prepare detailed budget information for discussion with the General Manager.
* Take responsibility for financial paperwork associated with the department.
* Take responsibility for control, monitoring and cleanliness across all catering facilities.
* Ensure all equipment is maintained in line with providers recommendations, regulations and policies.
* Enhance and maintain a healthy and safe working environment.
* Take account of environmental concerns in running the department considering, waste, impact of actions and wider environmental issues across the centre.
* Liaise with all other departments as required to ensure correct information flow for the catering department and across other areas of operation.
* Implement agreed action plans across all areas of the catering operation.
Skills and Qualifications
* Level 3 food safety.
* City
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