Client Success & Sales Executive Our client, a highly regarded business currently experiencing significant growth, is seeking a proactive and commercially minded Client Success & Sales Executive to join their team in Horsham. This role is ideal for an individual with a strong character - someone who enjoys taking initiative, thrives in a changing environment, and is motivated by delivering exceptional service. You’ll be comfortable promoting products and services, upselling where appropriate, and becoming a trusted partner to customers throughout their journey. The Role Act as the primary point of contact for customers, providing professional and solution-focused support. Build strong, trusted customer relationships to improve satisfaction and encourage repeat business. Proactively identify upselling and cross-selling opportunities. Manage the full sales cycle - from pre-quotation through to delivery coordination and aftercare. Collaborate with internal departments to ensure seamless customer experiences. Monitor and report on sales performance, conversion rates, and customer feedback, presenting recommendations for improvement. Prepare and review customer quotations, escalating high-value opportunities where required. Coordinate and submit RFQ responses with accuracy and attention to detail. Process purchase orders and conduct thorough contract reviews for compliance. Maintain customer guides, internal documentation, and pro...