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Conference & events sales executive

Sutton Coldfield
The Belfry Hotel & Resort
Sales executive
Posted: 20h ago
Offer description

The Belfry Hotel & Resort is an award-winning destination
with 450+ luxurious rooms and suites, a selection of vibrant restaurants and
bars, versatile event and meeting spaces and a relaxing leisure club and spa.
Our three exceptional golf courses - including the legendary Brabazon - are
celebrated around the world. Whether you're inspired by our iconic fairways,
drawn to the tranquillity of the spa, excited by guest-facing roles, or
energised by the work behind the scenes, you'll find your place within our
dynamic and welcoming team.

The Belfry has undergone a major expansion and renovation
with an investment of over £80 million, marking an exciting chapter in our
history. The resort has been transformed with the addition of The Masters
Suite, a stunning new event space, a state-of-the-art leisure club plus a host
of other enhancements that elevate the Belfry experience like never before.









We believe in taking care of our team just as much as we do
our guests. That's why we were named in the 2024 & 2025 Caterer’s Top 30
Best Places to Work.










The
Sales Team



The
Belfry Hotel & Resort Sales Team won the miaList Best Sales and Marketing
Team, a testament to their excellent customer relationships and results-driven
work ethics. Our sales office is a fast-paced, supportive environment, with
people who are passionate about delivering great service and achieving their
potential.










About
the Role



As
a C&E Sales Executive you will be responsible for supporting the sales team
to achieve their targets in line with budget. The successful applicant
will support the team by undertaking day to day enquiry handling and event
co-ordination, ensuring The Belfry standards are maintained.



You
will also be responsible for:




* Following the
hotel sales process, hotel show rounds and sales efforts, customer
entertaining, forecasting and space release policy, event management
procedures and policies, billing policies are correct and followed

* Directly answers
all incoming group inquiries/opportunities

* Being the point of
contact with the customer for all pre planning details

* Creating event
function sheets to ensure clients requirements are accurately documented
and distributed to the wider resort

* General call
handling to discuss event details including using questioning techniques
and handling objections

* Conducting face to
face site visits/menu tastings and final detail calls

* Booking and
attending client pre & post event meetings

* Assist in taking
enquiries and covering the phones during busy period











About
you



The
ideal candidate will have a minimum of 1 years’ experience in a mid to
large hotel sales team and possess excellent verbal & written
communication skills.



In
addition, you will be:




* Methodical -
accurate & ability to work on own initiative, with outstanding
attention to detail

* Computer literate,
with experience of hotel PMS. i.e. Delphi & Opera

* Sales focused and
enthusiastic, with excellent customer service skills

* Flexible and
capable of working well within a team.









Belfry
Benefits



Learning & Development

We invest in our people through hands-on coaching, mentoring,
and a wide range of in-house training, supported by our online learning hub,
The Belfry Campus. Apprenticeships across multiple roles offer nationally
recognised qualifications, while our LEAD development programme supports career
progression from entry level to senior leadership. We proudly promote from
within wherever possible, with clear development pathways to help you reach
your full potential.


Wellness

Your wellbeing matters. In partnership with The Burnt Chef
Project, we offer mental health support and funded counselling, alongside life
assurance, 24/7 GP access, health cash plans, and menopause support. Wagestream
helps you manage your earnings and savings, while our Cycle2Work scheme and
discounted gym memberships encourage a healthy lifestyle.


Showing Our Appreciation

We recognise and reward our teams through the Belfry Awards,
long service recognition, loyalty rewards, and additional holidays. Enjoy
generous discounts across the resort for you, friends, and family, plus
everyday savings through Perkbox. Free onsite parking and complimentary meals
during shifts are also provided.


Making a Difference

Sustainability and community are at the heart of what we do.
Set within 550 acres, we are proud holders of Earthcheck, Green Tourism, and
GEO certifications. Our ESG led approach drives meaningful community impact and
charitable fundraising, alongside our commitment to environmental stewardship.


Our Values



























Working here means being part of a supportive, values driven
community. Our Belfry Beliefs - Make a Difference, Own Our Actions, Better
Together, and Deliver Every Day - guide how we work, support one another, and
succeed together.

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