Band 7 Quality Manager | Birmingham Community Healthcare NHS Foundation Trust
Employer: Birmingham Community Healthcare NHS foundation Trust
Location: Birmingham, B29 6JA
Contract Type: Permanent
Hours: Full time
Disability Confident: No
Closing Date: 19/06/2026
About this job
This job advert will close as soon as sufficient applications have been received.
Postholder is expected to continue to implement and embed a developing Quality Management System (QMS) within the staff and line management structure of the Adults and Specialist Rehabilitation Division (ASRD). The post holder will have overall managerial responsibility for the structure of the QMS which will cover all aspects of regulatory performance and accreditation requirements.
It is the responsibility of the Lead Clinical Scientist and the subordinate line management structures for ensuring staff participation in the system.
The QMS must comply with ISO 13485 for in‑house manufactured and custom‑made medical devices for supply to patients referred to the following services: Regional Posture and Mobility Service, Access to Communication and Technology, Birmingham Wheelchair Service and Mechanical Workshop.
Postholder will liaise closely with team leaders and line managers of the relevant sections of the ASRD division to engage them in embedding the Quality Management ethos within their day‑to‑day work.
The postholder will lead and provide advice in the highly specialised area of quality management to ensure successful compliance with accrediting and auditing bodies through setting high‑level performance standards.
Maintain and develop a divisional Quality Management System to achieve regulatory compliance and EN ISO 13485 accreditation, managing change across varied working practices.
Provide quality assurance to teams designing and manufacturing in‑house or custom medical devices, ensuring patient safety and clinical effectiveness.
Interpret and apply ISO 13485 within existing structures and processes, ensuring regulatory compliance and effective audit demonstration.
Develop and review an ASRD quality improvement plan aligned to Trust strategy, reviewing progress monthly.
Maintain and harmonise high‑level quality policies and procedures to meet statutory, regulatory and accreditation requirements.
Develop and implement effective Records and Archiving Policies aligned with NHS, government and local requirements.
Establish and support robust internal audit systems, ensuring audits are delivered, followed up and reported.
Advise senior managers on quality concerns identified through audit that may risk patient safety.
Implement competency‑based appraisal to identify learning and development needs of technical, clinical and scientific staff.
Identify and support staff training and development, coordinating internal and external provision.
Maintain awareness of national NHS strategy to support service improvement.
Develop and empower staff to perform to high standards and drive innovation.
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