Senior Sales Executive – Memorial Showroom
A J Mills Master Masons Limited is a well-established, family-run business with over 30 years of experience.
We are now looking for a compassionate, customer-focused Senior Sales Executive to lead our showroom. This is a customer-facing role, supporting families during a sensitive time as they select a memorial for a loved one. A calm, empathetic, and professional manner is essential.
About the Role:
Whilst previous industry experience is not required, strong customer service and sales experience is essential. Full product training will be provided.
Key Responsibilities:
* Meet with families to advise on suitable products and services.
* Design memorials using our in-house computer system (full training provided).
* Communicate effectively with suppliers, cemeteries, and councils.
* Collaborate with the manufacturing team to ensure final products meet specifications.
* Provide exceptional customer service, resolving queries and concerns promptly.
* Develop and implement sales strategies to meet performance targets.
Key Skills & Requirements:
* Previous customer-facing sales experience (essential).
* Strong computer skills, particularly in Microsoft Word, Excel, and Outlook.
* Excellent telephone and communication skills.
* Highly organised, punctual, and detail oriented.
* Comfortable working independently and as part of a supportive team.
* A compassionate and professional demeanour, with outstanding interpersonal skills.
* Motivated and results-driven, with a strong work ethic.
What We Offer:
* Competitive salary with monthly bonuses.
* Supportive and friendly team environment.
If you're looking for a meaningful role where you can make a real difference in people's lives, we'd love to hear from you. Please feel free to give us a call if you'd like to learn more about the position.
Job Type: Full-time
Pay: £25,000.00-£33,000.00 per year
Benefits:
* Company pension
Experience:
* Sales: 2 years (required)
Work Location: In person