We are now looking for a motivated and outstanding Meeting & Events Sales Executive who has a warm and welcoming personality, with high standards of professionalism and a drive to provide a memorable experience to each and every guest.
Our next Meeting & Events Sales Executive should be a professional who is passionate about experiential luxury hospitality, has a willingness to deliver a natural and exceptional luxury five-star service to our guests and act as a Luxury Collection (Marriott Itnl.) brand guardian.
Responsibilities:
To ensure that all sales enquiries are dealt with in a proactive manner, and converted to confirmed bookings.
Handling call and email enquiries for the Meeting & Events department.
Conducting site visits in a professional and confident manner to secure business.
Contracting events and pre-event planning including final details and pre-payment.
To generate accurate and detailed function sheets and to communicate all details to the wider hotel team to ensure the success of events.
Meeting organisers on arrival for their event where possible.
Ensure accurate and timely invoicing for events and follow up to ensure customer loyalty.
To ensure that the Meeting and Events database and chase system is updated, actioned daily and utilised for all live enquiries, existing clients and potential new business.
Working closely with the wider Commercial Team (proactive sales, reservations and marketing) to help drive business to the hotel.
Ensure that both rooms and conference business is being logged daily, weekly and monthly by the M&E team.
The ideal candidate will have:
A passion for sales and events.
Excellent attention to detail.
High standards of personal presentation.
The ability to establish rapport and deliver high standards of service.
Ability to communicate effectively and competently with diverse stakeholders.
A background in a professional meeting and events sales office - this is not essential but previous hotel experience would be ideal.
Experience with Opera not essential.
Our hotels
Part of City & Country Hotels Ltd. & The Luxury Collection (Marriott Itnl.) The Wellesley and Ten Manchester Street are located in Knightsbridge and Marylebone respectively. The third property, The Langley, is set in the midst of Buckinghamshires countryside and re-opened in 2019 after a multi-million pound renovation.
The Langley is an exclusive country manor home, comprising of 41 rooms and suites and an extensive health and wellness spa facility. The property and estate has been restored to reflect its iconic legacy.
In return, we offer the following employee benefits (conditions apply):
Discount rates for stays and F&B in all Marriott properties
Bespoke training programmes
Free meals on duty
Employee Referral Bonus
Pension scheme
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must be eligible to live and work in the UK. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
We look forward to hearing from you!
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