The role of Quality Manager in the retail industry requires overseeing quality assurance processes within the department. This position in Acton focuses on maintaining high standards to ensure product excellence and compliance Client Details Very well known QSR business that manufactures some of its own products in a central production unit Description lead the quality management system and make sure they're always audit-ready define product and process specs, and challenge the status quo when needed support new product development with your food tech know-how maintain third-party accreditations including BRC Grade A manage non-conformances and drive continuous improvement monitor customer feedback and complaints - and turn insights into action be our go-to expert on food safety, legislation and quality assurance audit, inspect and keep our systems sharp ensure all suppliers are up to scratch and fully certified spot risks in the supply chain before they become problems champion best practice Profile A successful Quality Manager should have: proven experience in a food technical or quality assurance role in a factory environment for a BRC rated factory food-related degree or equivalent hands-on experience internal auditor and HACCP Level 3 qualified strong knowledge of food legislation confident communicator and team player experience managing people and processes full uk driving licence Job Offer Comprehensive benefits package tailored to support employees. Opportunities for professional growth and development. This is an excellent opportunity for a Quality Manager to make a meaningful impact within the retail industry. Apply now to join the team and contribute to maintaining exceptional quality standards