HR & People Manager Location: Peterborough Salary: £42,500 £48,500 per year Job Type: Full-time Full Job Description We are recruiting for an experienced HR & People Manager to join a growing organisation, playing a pivotal role in shaping and delivering the people strategy. Reporting directly to the CEO and sitting on the Senior Leadership Team, this role combines HR compliance and policies with a strong focus on developing people and building a high-performance culture. You will support a workforce of around 95 employees across the UK and South Africa, ensuring effective recruitment, structured onboarding, and robust training roadmaps are in place across all departments. You will also lead a part-time HR Support Lead, ensuring smooth day-to-day processes while building scalable HR structures for future growth. As the business continues to expand through acquisitions and international growth, you will be central to integrating new teams, aligning policies and contracts, and embedding culture consistently across the organisation. This is a hands-on and strategic position, balancing strong HR practices with driving growth through talent attraction, development, and retention. Key Responsibilities Leadership Team Act as a core member of the Senior Leadership Team, shaping business strategy and growth through people. Hold managers accountable for developing their teams and delivering people roadmaps. Report on people KPIs (turnover, training, engagement, recruitment costs) to senior leadership. Implement strategies that enable managers and team members to succeed. Training & Development Design and deliver a company-wide training and development framework. Build role-specific training roadmaps for Sales, Technical, Operations, and Support functions. Ensure leaders deliver effective onboarding and product training. Coordinate external training programmes (e.g. professional certifications, leadership development). Oversee appraisals, 121s, and performance reviews to drive continuous improvement. HR Management Lead all HR matters including absence, performance, conduct, and capability management. Chair disciplinary, grievance, and capability hearings. Ensure compliance with employment law, GDPR, TUPE, and health & safety regulations. Review and update HR policies, procedures, and staff handbook. Recruitment & Onboarding Lead recruitment campaigns, building both agency and direct talent pipelines. Manage new starter processes (contracts, offers, right-to-work, inductions). Deliver structured onboarding programmes to ensure consistency across all departments. Manage leaver processes to capture feedback and improve retention. Engagement & Culture Run engagement surveys and deliver action plans to strengthen culture. Support wellbeing initiatives, reward schemes, and inclusion strategies. Track eNPS and lead improvements in employee engagement. Strategic HR Provide workforce planning insights linking headcount to business growth. Support international HR processes in partnership with local providers. Lead people integration during acquisitions, including TUPE and contract harmonisation. Requirements CIPD Level 5 (minimum), Level 7 desirable. Strong knowledge of UK employment law and HR compliance. Experience designing and embedding training and onboarding frameworks. Proven ability to influence senior stakeholders and hold managers accountable. Excellent organisational, interpersonal, and communication skills. Commercially minded, balancing people strategy with business performance. Benefits Competitive Salary (£42,500 £48,500 per year) 22 days holiday bank holidays (increasing with service, up to 27 days) Pension with employer contributions Private Medical Cover (AXA Health Care Plan) Life Assurance (Death in Service) Free on-site parking Annual Leadership Team bonus (subject to targets) CIPD support and career development Wellbeing days, team events, and incentives Experience Required: Minimum 3 years HR Management experience Work Location: In-person