Administrative Officer - Decision Enablement Services - Belfast
Join to apply for the Administrative Officer - Decision Enablement Services - Belfast role at Virtual Bridges.
This is a temporary, 6-month contract with the possibility of extension, based in Belfast with a hybrid working model (60% office, 40% WFH). The hourly rate is £13.85.
Location & Working Hours
Location: Drumkeen House, 1 Drumkeen Complex, Upper Galwally, Belfast BT8 6TB
Work Schedule: 5 days per week, 7.24 hours per day, core hours 10:00-15:00, between 08:00 and 18:00. Working days must not start before 07:00 or end after 19:00.
Responsibilities
* Support decision enablement services related to asylum interview processes, including case triaging, booking interviews, handling correspondence, checking paperwork, escorting applicants, and reporting.
* Assist with end-to-end process of arranging interviews for asylum applicants, contributing to increased interview volume.
* Support and ensure compliance with procedures and policies.
* Meet and greet face-to-face, requiring confidence and activity, as this role involves being on your feet for most of the day.
Training & Clearance
Four weeks of hybrid training for all roles except Meet and Greet, which requires full office-based health & safety training. Clearance level includes Basic DBS and CTC; SC clearance is acceptable.
Candidate Requirements
* Must hold a valid UK passport and have resided in the UK for over 5 years; periods outside the UK exceeding 6 months in the last 5 years are not accepted.
* Ability to use MS Outlook, Word, and Excel; good command of English; flexibility in roles and responsibilities.
Additional Information
Brook Street supports the Armed Forces Covenant and guarantees interviews for veterans and military spouses/partners meeting the criteria. We encourage applicants with disabilities or military backgrounds to reach out via our website. We prioritize high-volume military candidate groups for interviews.
Employment Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Administrative
* Industry: Administrative and Support Services
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