RMErecruitis partnering with a well-established, independent building supplies wholesaler to find a professional Internal Sales & Administrationspecialist. This is a 100% office-based role within a stable, close-knit team. You will serve as the essential link between the customer and the warehouse, ensuring every order is handled with precision and professionalism. Key Responsibilities In-Office Customer Support: Manage inbound inquiries via phone and email, providing tailored quotes and technical product advice. Order Management: Oversee the end-to-end sales process from your deskensuring orders are accurately entered, stock is allocated, and logistics are confirmed. Commercial Administration: Take full ownership of office-based commercial tasks, including purchase orders, maintaining pricing in the ERP system, and assisting with essential credit documentation. Account Coordination: Act as the primary internal point of contact for the local trade community, building long-term rapport through reliable office support. The Ideal Profile Industry Experience: Previous experience within a builders merchant, hardware, or construction wholesale environment is highly preferred. Office Proficiency: A methodical approach to administrative tasks with a high level of accuracy in quoting and invoicing. Communication: A professional phone manner with the ability to "talk shop" naturally and effectively with customers. Systems Expertise: You should be fully comfortable working daily within MS Office and industry-specific ERP software (e.g., Kerridge, Intact, or similar). Why Apply? Stable Office Environment: Join a respected, independent business with a professional and focused workplace culture. Work-Life Balance: Consistent MondayFriday office hours with a focus on quality of work over high-pressure targets. Reward: Competitive base salary and a performance-related bonus structure. Please apply with your most recent CV via the link. Skills: Sales ERP Administration Customer Service