Overview
We're excited to offer a fantastic opportunity for three detail-focused administrators to join our People team at Ocado Logistics on a 6-month FTC basis. Whether you have experience in an administrative role or are looking to transition from customer service or hospitality into HR administration, this could be a fantastic next step in your career. If you enjoy problem-solving, working with systems, supporting others, and take a proactive approach to your work, we'd love to hear from you.
What you'll be doing
As a People Administrator in our People Operations Team, you'll act as the first point of contact for employee queries across our workforce of over 16,000 colleagues. Using a range of HR systems, you'll take ownership of each enquiry from start to finish—ensuring every colleague receives clear, accurate, and timely support. We have several exciting opportunities available! You'll join either our Employee Relations or Shared Services team, where you'll play a key role in supporting the team with tasks such as raising contracts, managing leavers, reporting absences and using our various HR systems. No two days are ever the same - you can expect variety, collaboration, and the satisfaction of making a real difference in a fast-paced, supportive environment alongside a growing and talented team.
Responsibilities
* Responding to colleague queries across our HR systems, providing accurate and timely information
* Managing people-related administrative tasks, including system access, data updates, absence reporting, letter creation and audit checks
* Using Google Sheets and Excel to generate and maintain reports for people data
* Background in administration, customer service, or hospitality is desirable; able to work at pace
* Excellent communication and attention to detail
* Natural curiosity, fast learner, and problem-solving mindset
* Delivers excellent customer service with a friendly, professional tone
* Organised, detail-oriented, and able to manage multiple queries with care and accuracy
* Excellent written communication skills and ability to adapt messaging for different audiences
* Proactive, resilient, and thrives in a changing environment
* Prior HR experience is a plus but not essential; we’ll teach you everything you need to know
Qualifications/Requirements
Availability to start immediately; passion for helping people and a great attitude, even if you don\'t tick every box.
Benefits
* Flexible Work: 30 days of \"work from anywhere\" policy for a balanced life
* Wellbeing Support: Access to dedicated apps and an Employee Assistance Programme
* Generous Leave: 25 days, rising to 27 after 5 years, with option to buy more
* Pension Plan: Up to 7% employer contribution
* Private Medical Cover
* Family-Friendly: Maternity, adoption, shared parental leave, and paternity leave
* Financial Aid: Interest-free travel tickets and Cycle to Work Scheme
* Shuttle Services: Free shuttle buses
* Share Schemes: Equity plans
* Shopping Perks: 15% discount on Ocado.com and other retailers
* Financial Protection: Income Protection and Life Insurance
Ocado Group is an equal opportunities employer and as such makes every effort to ensure that all potential employees are treated fairly and equally, regardless of their sex, sexual orientation, marital status, race, colour, nationality, ethnic or national origin, religion or belief, age, or disability or union membership status.
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