Location: Hybrid – 4 Days in Wilmslow Office
2026: Win. Grow. Repeat.
As we move into 2026, Citation Group is entering an exciting new phase of growth. Supporting over 100,000 businesses nationwide and backed by an ambitious, acquisition‑led expansion strategy, we’re looking for a consultative, results‑driven Inside Sales Executive to play a key role in our continued success.
Who Are Citation Group?
Citation Group is one of the UK’s leading providers of compliance, quality, and risk management solutions. We support businesses of all sizes with expert‑led services across HR, Employment Law, Health & Safety, Fire Safety, Electrical Safety, ISO certification, Cyber Security, and eLearning and that’s just the start.
With a huge and ever‑growing product portfolio, we provide powerful add‑on services that help our clients strengthen compliance, reduce risk, and unlock growth opportunities.
The Role
As an Inside Sales Executive, you’ll work exclusively with existing Citation clients, identifying opportunities to introduce and sell our wide range of add‑on services.
From Fire Safety and Electrical services to ISO certifications and eLearning solutions — you’ll have a diverse product suite to offer, meaning no two conversations are the same.
This is a true end‑to‑end sales role. You’ll:
* Conduct consultative needs analysis
* Recommend tailored solutions from our extensive portfolio
* Handle objections confidently
* Close deals and manage the full sales cycle
Your success will come from strengthening relationships, increasing account value, and helping clients maximise the value of their partnership with Citation.
Key Responsibilities
* Consult with existing Citation clients to uncover current and future needs
* Cross‑sell and upsell services across our broad product range
* Deliver compelling, solution‑led sales conversations
* Manage the full sales process from first contact to close
* Maintain and forecast your pipeline using CRM systems
* Work collaboratively with internal teams to ensure seamless service delivery
What You Bring
* Proven B2B sales experience with a strong track record of hitting or exceeding targets
* Confidence in consultative selling across multiple service lines
* Excellent objection handling and closing skills
* Strong organisational skills and CRM proficiency
Why Join Us in 2026?
* Huge product range = huge earning potential
* 33 days’ holiday (including bank holidays) + your birthday off
* Health cash plan, wellbeing support, and ongoing learning
* A high‑performance, supportive sales culture with clear progression pathways
This isn’t just another inside sales role.
It’s your opportunity to sell from a powerful and diverse portfolio, maximise account value, and be part of a market‑leading organisation during a major growth year.
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