About Our Business
JLA has been providing critical assets and services to a range of businesses and sectors including Care Homes, Hospitals, Schools, and Hotels for over 50 years. These assets and services support customers with Laundry, Catering, Heating, Fire Safety, Infection Control, and Air Conditioning.
Job Title
Inside Sales Executive
Function
Sales
Location
Manchester/Ripponden
Reports To
Sales Manager
Role Overview
Our Inside Sales Executives are pivotal to our continued growth and success. As a rapidly growing business, we are looking for new people to join our Inside Sales team and help us grow even further, acting as a Trusted Partner to JLA’s customers.
Key Tasks
* Making outbound sales calls using leads generated through our digital marketing team and also developing your own pipeline of customers
* Managing new and existing customer accounts
* Developing sales opportunities in partnership with field sales colleagues
* Meeting or exceeding dynamic KPIs set within the contact centre
Qualifications
Essential (attributes required for consideration)
* Confident and effective communicator
* Collaborative and positive outlook
* Knowledge of all Microsoft Office applications
* Knowledge of what JLA has to offer on compliance
* Experience of outbound lead generation / telesales
* Experience of transactional sales, closing/winning sales (preferably on the phone)
* Experience of working in a customer‑centric position over the phone
* Experience in account management
* Have worked in a commercially driven environment
* The ability to work successfully in a fast‑paced, target‑driven environment
* Highly motivated and driven by your own results
* A curious mind, interested in our customers, our markets and our business
* Ability to speak to a varied range of people
* Eager to learn and build a career in a dynamic sales organisation
Desirable (attributes that can be trained or developed)
* Experience of transactional sales, closing/winning sales (preferably on the phone)
* Experience of working in a customer‑centric position over the phone
* Experience in account management
* Ability to analyze CRM data to inform sales strategy
* Knowledge of industry trends and market factors relevant to JLA’s services
Benefits
When you join the JLA family, you gain access to an extensive benefits package, including a 24/7 Wellness and Lifestyle App, mental health support, up to eight counselling sessions, free onsite gym access, gym membership discounts, life assurance, company sick pay, a pension scheme, free office parking, eye care vouchers, cycle‑to‑work scheme, and exclusive staff discounts. We offer 25 days of annual leave plus bank holidays, flexible working options, enhanced family leave policies, and a Colleague Recognition Scheme. You can also earn up to £1,000 in bonus rewards through our Refer a Friend scheme.
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