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Debt advice deputy quality manager

Knowsley
Citizens Advice Knowsley
Quality manager
Posted: 28 October
Offer description

Citizens Advice Knowsley is funded by the Money and Pensions Service to deliver debt and money advice. We are looking to recruit a Deputy Debt Advice Quality Manager to be part of the Greater Merseyside Money Advice Partnership (GMMAP) Quality team.


Responsibilities

* Reporting to the Project Manager and Quality Manager and working closely with our Delivery Partners you will be responsible for maintaining the provision of consistent good quality debt advice.
* You will work as part of the GMMAP Quality Team to support the implementation and ongoing facilitation of project quality assurance and improvement processes.
* You will work collaboratively with the project management team to inform and support contract compliance, identifying good practice and sharing learning with delivery suppliers.


Working Arrangements

The job allows for hybrid working with travel when required throughout the Liverpool City Region & Warrington to various GMMAP sites.

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