OTE
Overview
Lookers Chelmsford Ford
Salary: OTE up to £55,000 with £25,000 basic plus uncapped commission!
Working hours: 44 hours on a rota basis, Monday to Friday 09:00 to 18:00, Saturday 09:00 to 17:00, and Sunday 10:00 to 14:00 (one day off midweek and alternate Sundays)
Are you a motivated individual with a passion for delivering excellent customer service? Ready to challenge yourself in a dynamic industry and advance your sales career?
If so, we have the perfect opportunity for you. This role allows you to utilize your customer service skills and provide exceptional experiences to our customers. Previous automotive experience is desirable but not essential; we value willingness to learn and enthusiasm. Full training and support will be provided, including access to Lookers' sales process training from Day 1. At Chelmsford Ford, our Sales Advisors specialize in New or Used car sales, adhering to our FCA regulated sales process. You will be the primary contact for customers, communicating via email, phone, and in person. Attention to detail and excellent administration skills are key to success in closing deals. A full UK driving licence is essential as you may be required to drive some of the most prestigious vehicles on the market.
Responsibilities / Key Skills
* Communicating effectively across all channels to maintain high customer service standards
* Listening to customer needs and suggesting suitable vehicles
* Arranging and accompanying test drives
* Negotiating final sale prices
* Completing all necessary paperwork
* Following up post-sale to ensure customer satisfaction
* Maintaining standards to meet KPIs
If your skills and experience align with our requirements, we encourage you to apply today. A member of our Talent Acquisition Team will contact you soon.
About us
We are one of the top three automotive retailers in the UK, representing 32 manufacturer brands and selling a wide range of new and used vehicles from over 150 dealerships across the UK and Ireland.
We believe our people are our greatest asset. We offer a competitive rewards and benefits package, including:
* Clear salary progression with development
* Generous annual leave that increases with service
* Enhanced maternity, adoption (6 months full pay), and paternity leave (2 weeks full pay)
* Critical illness cover after 2 years, life assurance, and free will writing
* Techscheme, eye care scheme, and discounted shopping vouchers
* Employee assistance program and free access to Smart Health for 24/7 GP services for employees and families
Lookers and Charles Hurst are equal opportunity employers. We are committed to a discrimination-free, inclusive workplace that empowers our people to bring their whole selves to work and reach their full potential.
Successful applicants will undergo relevant employment checks, including employment verification, address, credit history, criminal record check, and, if applicable, driving license verification.
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