Job Opportunity: Human Resources Officer Location: Stockport Town Centre (Head Office, with national travel required) Contract: Full-time, 37.5 hours per week (flexible working within core hours 9am5pm) Salary: £26,481 £30,000 per annum Reports to: Head of People & Performance / Service Director with HR responsibility
About Us Creative Support is a values-driven organisation committed to delivering excellence in people management, employee wellbeing, and inclusion. We are seeking a proactive HR Officer to join our dedicated HR team, supporting staff across our national service locations.
The Role As HR Officer, you will play a key role in delivering efficient HR services and ensuring the highest standards of internal and external customer care. You will:
Provide welfare support to employees, including welfare visits and liaison with Occupational Health and GPs
Monitor and report on staff sickness, progressing long-term cases to medical capability hearings
Support managers with investigations, disciplinaries, grievances, capability, and performance management
Deliver HR advice across conduct, welfare, flexible working, maternity/paternity, and TUPE processes
Welcome and induct new employees, ensuring they receive key documentation and understand benefits
Act as mediator in resolving grievances and employee conflicts
Develop and revise HR policies and procedure manuals, ensuring compliance with employment law and best practice
Organise and deliver HR training sessions
Promote equality, diversity, and inclusion across the organisation
What Were Looking For Were seeking a motivated HR professional with:
Experience working in a HR environment (essential)
Strong knowledge of employment law, good practice, and equality legislation
Excellent communication, listening, and negotiation skills
Ability to prioritise, problem-solve, and work under pressure
High standard of written English and report-writing skills
Customer-focused approach with discretion and confidentiality
Flexibility to travel nationally and occasionally work evenings/weekends
Desirable:
Degree-level qualification or CIPD accreditation
Experience in recruitment, TUPE, and staff training/facilitation
Strong IT skills, including MS Office and database management
Benefits We value our people and offer a comprehensive package, including:
25 days holiday 8 statutory days
Pension scheme & life assurance
Sick pay and probation bonus
Enhanced maternity, paternity, compassionate & carers leave
Employee Assistance Service, medical & dental benefits
Discounted rail tickets, staff discounts, refer-a-friend scheme
Company mobile phone, laptop, and travel allowance
Staff awards recognising excellence
Why Join Us? This is an exciting opportunity to make a real impact in a supportive, forward-thinking organisation. Youll be empowered to deliver high-quality HR services, support employee wellbeing, and contribute to shaping a positive workplace culture nationwide.
Apply today and help us build a workplace where people thrive.
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