Water Quality Manager
ESP Utilities is seeking to employ a Water Quality Manager. This role presents an exciting opportunity to join an established water team responsible for the specification, adoption and operation of water and waste-water networks in England and Wales.
This role is a remote based role but will involve travel to sites & our Surrey based office when needed.
Role Purpose
This critical role will lead the water quality team, ensuring ESP Water meets all the regulatory and operation requirements associated with providing wholesome drinking water to our consumers across our sites. In doing this they will ensure that ESP Water maintains a favourable regulatory position and meets its statutory obligations as a NAV.
They will lead on regular engagement with regulators, stakeholders, suppliers and incumbent water companies in relation to drinking water quality and will manage the requirements of the Water Fittings Regulations 1999.
Key Responsibilities
* Responsible for ensuring ESP meets the requirements of the Water Supply (Water Quality) Regulations 2016 amended 2018.
* Responsible for ESP drinking water safety planning methodology and approach.
* Ensure that all regulatory reporting to DWI is accurate, timely, professional and efficiently delivered.
* Ensure all WQ consumer complaints and enquiries are handled efficiently, including any that may come from the DWI or CCWater.
* WQ incident management and reporting
* Maintain and regularly review water quality policies, procedures and consumer WQ advice leaflets ensuring they meet regulatory requirements and the needs of consumers.
* Approval and management of the regulatory and operational sample programme. This will include contract management of our laboratory contractor.
* Carry out periodic quality and compliance audits on the laboratories employed and any other outsourced functions, reporting internally on findings, and ensuring these are addressed by service providers.
* Support water and asset engineers with scientific advice including for mains commissioning sample approval.
* Provide regular internal water quality reports on the status of water quality compliance.
* Ensure regular engagement and constructive relationships with Regulators, Stakeholders, Local Authorities, Health bodies and other water companies representing ESP in relation to the NAV, ensuring regulatory changes associated with water quality are implemented. This will include shaping and influencing regulatory requirements, where possible, to the advantage of ESP.
* Representative at Water UK and relevant INA (Independent Networks Association) groups.
* Management of Water Supply (Water Fittings) Regulations 1999, processes
* Provide internal water quality advice and training as appropriate including on Reg 31 (materials in contact) compliance.
Key Skills
* Ideally educated to degree level in a relevant scientific subject or significant experience of working in a scientific field.
* Chartered member of a professional body (or working towards Chartered status).
* Significant experience and in-depth knowledge of water quality regulation, water quality science, water quality customer service and public health issues.
* Experience of leading and managing a team.
* Considerable experience of working with water industry regulators and stakeholders.
* Excellent communication and stakeholder management skills with experience of managing contractors.
* Ability to think and operate strategically and tactically, bringing an energetic and curious approach to problem solving.
* Commercial, business and industry sector awareness are desirable.
* Experience of delivering water quality and water fittings training and advice.
Benefits include:
* Holidays: 26 days, going up to 27 after 3 years and up to 28 after 5 years of employment. The company gives you the opportunity to buy/sell up to 3 days per year.
* Bonus
* Enhance Pension
* Private Medical Insurance
* Life insurance
* Employee Rewards Portal: access to exclusive discounts and flexible benefits such as Cycle to Work and EV car Salary Sacrifice Scheme.
* Enhanced Family Friendly benefits: Enhanced maternity and paternity pay and paid time off when receiving fertility treatment.
* Volunteering day: one day a year fully paid.