Logistics Coordinator & HR Administrator
Company: Genesis Technology Services Ltd
Department: Human Resources & Administration
Reporting To: HR & Administration Manager
Location: Peterborough, UK (Head Office – Fully On-Site)
Contract Type: Full-Time, Fixed-Term (9-Month Maternity Leave Cover)
Working Hours: Monday to Friday, 9:00am – 5:30pm
Role Overview
We are seeking a highly organised, detail-oriented Logistics Coordinator & HR Administrator to join our HR & Administration team on a fixed-term basis to cover maternity leave. This role provides comprehensive HR administration and operational support while also managing key office logistics and administrative functions. The successful candidate will play a key role in ensuring smooth HR processes, effective employee support, and efficient day-to-day office operations. The role requires strong organisational skills, attention to detail, discretion when handling confidential information, and the ability to manage multiple priorities in a fast-paced environment. The ideal candidate will have previous experience supporting HR policy and process administration, working with HR management systems/platforms, and a good operational understanding of payroll processes and associated administration.
Key Responsibilities
* HR Administration & Employee Lifecycle
o Act as the first point of contact for HR queries (phone, email, and in-person).
o Support employees and managers with HR policies, terms, and procedures.
o Manage end-to-end employee lifecycle administration: Onboarding, employee changes, and offboarding.
o Maintain accurate employee records in HR systems and files.
o Ensure all HR documentation is compliant with UK employment law and company policy.
o Manage Right to Work documentation, visas, and work permits tracking.
* HR Systems & Data Management
o Maintain and update HR information systems.
o Provide first-line support for HR system queries and escalations.
o Maintain accurate employee master data and HR trackers.
o Produce basic HR reports (absence, headcount, turnover, attendance).
* Recruitment & Onboarding Support
o Support the recruitment process including job postings and agency coordination.
o Assist with interview scheduling and candidate communications.
o Prepare recruitment reports and updates for the HR team.
o Coordinate onboarding and induction programmes.
* HR Processes & Compliance Support
o Maintain HR documentation in line with audit and compliance requirements.
o Support absence tracking, including sickness and family leave.
o Assist in ensuring compliance with HR policies and UK employment regulations.
o Maintain records for contractors, insurance compliance, and HR governance.
* Office & Logistics Administration
o Manage office supplies, stationery, and catering orders.
o Oversee incoming and outgoing mail, deliveries, and couriers.
o Coordinate IT equipment logistics.
o Maintain visitor logs and ensure office security procedures are followed.
o Manage employee ID cards (issue, replacement, tracking).
o Support management of company vehicles, bookings, and accommodation.
o Liaise with cleaning and facilities providers to maintain office standards.
* Finance & Operational Support
o Support invoice preparation and processing where required.
o Assist with tracking and resolving customer/payment queries.
o Maintain records of attendance and scheduling diaries.
o Ensure accurate documentation across operational processes.
* Employee Engagement & HR Projects
o Support HR initiatives including engagement, wellness, and diversity programmes.
o Assist with company events, townhalls, and internal communications.
o Contribute to HR projects and continuous improvement initiatives.
o Support development of policy FAQs and employee guidance documents.
Essential Skills & Experience
* Previous experience in an HR administrative or HR support role.
* Strong organisational and time management skills.
* Excellent communication skills (written and verbal).
* High attention to detail and accuracy.
* Strong IT skills, particularly Microsoft Excel and Office Suite.
* Ability to handle confidential information professionally.
* Experience supporting and administering HR policies and processes.
* Experience using HR management systems/platforms and maintaining accurate employee data.
* Good understanding of payroll administration processes and payroll-related coordination.
Desirable
* CIPD Level 3 (or working towards).
* Experience with HR systems.
* Exposure to recruitment or office administration/logistics support.
Personal Attributes
* Reliable, punctual, and proactive.
* Able to manage multiple priorities in a fast-paced environment.
* Strong team player with a \"can-do\" attitude.
* Comfortable working both independently and collaboratively.
Additional Notes
This role combines HR administration with operational office logistics support. It is ideal for someone looking to develop broader HR exposure within a structured, fast-moving business environment.
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