Are you a Supervisor, Team Leader or Assistant Manager ready for a new challenge? Do you love leading teams and delivering great customer service? Join B&M, one of the UK’s fastest-growing retailers, and take your career to the next level. We're recruiting for a Customer Service Manage r to lead the checkout and cash office areas in our Glenmount Retail Par k store, in Newtownabbe y. You’ll ensure excellent service standards, support team development, and help drive a fun, fast-paced working environment. What you'll be doin g:Lead and motivate the front-end team to deliver polite, prompt, and friendly servi ceBe a visible, approachable leader for customers and colleagu esCoach team members to build their skills and service confiden ceOversee stock and cash control procedures, ensuring security and complian ceSupport a great store culture and contribute to a positive workpla ce What we're looking f or:Experience managing teams in retail or hospital ityStrong numeracy and problem-solving ski llsA flexible, hands-on attitude with great people ski llsPassion for retail and delivering exceptional customer serv ice Why B&am p;M?With over 780 stores and more on the way, this is a fantastic time to join us. We of fer:Clear progression paths and development opportuni tiesOn-the-job training and sup port10% staff discount (with double discount even ts!)Access to a colleague benefits po rtalWellbeing support through our Employee Assistance Progr ammeA stable, permanent cont ract Ready to grow with us? Apply now and be part of the B&M jou rney. B&M is an equal opportunity employer committed to creating an inclusive environment fo r all. LI-DNI