Duties:
* Key contact for dealing with all HR related matters as first line triage
* Support the recruitment function when necessary
* Employee relations, act as a 1st line support for all enquires that will include absence, onboarding, welfare, grievance, and disciplinary matters relevant to the role
* Absence management, support the advisors in harvesting information and storing on file relating to absence and its management
* HR process compliance and all associated administration, constructing letters, invites for the employee lifecycle
* Support and collate investigation materials
* Manage and triage correspondence via email or letter
* Act as 1st line support to colleagues via telephone for HR related calls
* Support the collation of employee documents such as medical certificates, new hire forms and right to work
* Set up and manage and maintain employee records on HR systems, this will involve ensuring new starter packs are returned in a timely manner.
* Support the production of payroll information ensuring it is delivered in a timely way
* Cascade relevant information to QA team for them to apply the relevant training courses on an individuals training schedule
* Assist with the processing of DBS applications
* Support continuous improvement projects
* Manage and order team stationary orders
* Producing security passes for staff/visitors
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