About the role Contract: Permanent, Full-time Hours: 37.5 hours per week (Monday-Friday) Location: This role involves travel across our Bromford regions Workstyle: Roaming - a mix of home working and office time Closing date: Tuesday 26 May 2026. About the role At Bromford Flagship LiveWest, we want our people to thrive - and we're looking for an experienced HR Manager to help make that happen. Reporting to the HR Services Lead, this role plays a key part in ensuring our HR services are delivered consistently, confidently and to a high standard. You'll lead and develop a team of HR Business Partners and Assistant HR Business Partners, equipping them with the skills, confidence and tools they need to provide outstanding, values-led support to their business areas. Taking a whole-service view, you'll champion strong management practice, drive operational excellence, and ensure a consistent, high-quality approach across employee relations and people processes. You'll also act as a connector between strategic priorities and day-to-day operational realities, using insight and observation to continuously improve how our HR services are designed and delivered. What you'll be doing Lead, coach and develop a team of HR Business Partners and Assistant HR Business Partners, embedding high standards, confidence and consistency across HR service delivery. Provide expert advice and guidance on complex employee relations cases, balancing risk, compliance, organisational priorities and colleague experience. Take an end-to-end view of HR services - from recruitment and onboarding through to colleague experience, employee relations and offboarding - ensuring a consistently high-quality, values-aligned approach. Champion strong management practice across the organisation, using insight from day-to-day people processes to uphold and embed our culture and values. Identify patterns, trends and management capability gaps, working in partnership with Academy colleagues to design and deliver targeted training and development solutions. Act as a key interface between operational delivery and strategic people priorities, feeding back insight on process effectiveness and opportunities for improvement. Work closely with senior HR leaders, HR Services colleagues and business stakeholders to ensure alignment, consistency and continuous improvement in HR services. Use people data, feedback and observation to inform decision-making and support service design, innovation and efficiency. What we're looking for You'll be a confident, credible HR leader with a strong service mindset and a passion for developing others. You'll bring: Proven experience leading and managing HR professionals, with strong expertise in employee relations and core people processes. The ability to balance empathy and compliance while delivering high-quality, consistent HR support aligned to organisational values and culture. A track record of identifying capability gaps and partnering with learning or development teams to deliver practical, targeted solutions. Strong communication and presentation skills, with the ability to tailor advice and influence a wide range of stakeholders. A proactive, whole-service mindset, comfortable joining up strategy and operational delivery. Confidence working with data and insight to improve HR services and colleague experience. Qualifications and additional requirements: Educated to A-level (or equivalent). Full UK driving licence. CIPD Level 7 qualification (or working towards) is desirable. You can be based from either of our main offices in Tewkesbury, Chipping Sodbury, Wolverhampton or Lichfield. Why join us? You'll join a supportive, values-driven People team where your leadership and insight will shape how HR services are delivered across the organisation. In return, you'll have the opportunity to develop your expertise further, influence meaningful change, and play a visible role in creating a great place to work. Please submit your application by Tuesday 26 May 2026. Early applications are encouraged as we review throughout the campaign. Important information for internal colleagues: If you are successful, you will move onto Bromford 2019 terms and conditions (T&Cs). For more information and FAQs about our T&Cs, visit Hub. This will not apply if you are moving into a role as a secondment, in this case, your substantive T&Cs will remain in place for the duration of your secondment, with any exceptions (including job title, salary, work location etc) confirmed to you at the point of offer. The Company The Company has experienced unprecedented growth over the past few years. We have a vast number of employees, and provide support to clients from all over the country. Recently, the company has won multiple workplace environment awards and has an outstanding record of employee satisfaction. What we offer Flexible and hybrid working; many roles support working across our main locations and home. Performance related pay based on shared success. A choice of pension schemes with employer contributions of up to 10%. Employee Assistance Programme that provides 24/7 virtual GP access, prescription service, and talking therapies for you and your family. Annual allowance of £500 to spend on benefits of your choosing, including healthcare plans, dental care, gym membership and much more. Generous holiday, occupational sick pay and paid family leave. Fully funded professional membership, if a requirement of your role. Continuous learning and development opportunities. The Values Innovation We are creative and fearless in our work. Accountability We take ownership of our work and lead from the front. Teamwork We collaborate widely and build supportive environments. About us We're Bromford Flagship LiveWest (BFL), a place-based affordable housing provider supporting almost 300,000 customers across the southwest, central and east of England. Our purpose is simple and honest: we invest in homes and relationships so that people can thrive. As the UK's largest provider of new affordable homes, we deliver over 3,000 new homes each year-helping to meet growing demand and build stronger communities. Why our work matters The need for safe, affordable housing has never been greater. Rising costs, growing inequality and increasing homelessness are making it harder for people to buy or rent a home. Strong housing associations like BFL play a vital role in providing quality homes and creating opportunities for a better future. Through place-based working, our teams build progress from the ground up. You'll find us at the heart of the communities we serve-strengthening neighbourhood relationships, responding quickly to changing needs and planning for the long term. We're also a place where people can grow. We give our colleagues the tools and opportunities to build meaningful careers, develop future-ready skills and perform at their best, all within a supportive and inclusive culture guided by our values. We're a place for people determined to make a difference. Bromford Flagship LiveWest. A place to make your own. Our commitment to equality, diversity and inclusion We're proud to be recognised as a Great Place to Work, thanks to our inclusive, values-driven culture. We know that diverse teams bring out the best in everyone, and we are committed to creating a workplace where everyone feels valued, supported, and able to thrive. We are a proud "Disability Confident" (Level 2) and Menopause Friendly employer and have signed the Armed Forces covenant to support those who serve. We encourage people from all sections of our community to apply for jobs with us. Particularly, we welcome those who have been historically underrepresented in areas of our workforce including people from ethnic minority backgrounds, disabled people and members of the LGBTQIA community. Wherever possible, we offer flexible working arrangements to help you balance your work and personal life, alongside the tools, training, and opportunities you need to develop and succeed in your career.