A fantastic Head of People Policy role - Norwich/hybrid - full-time or 0.8 Are you ready to make a meaningful impact in a purpose-driven, creative environment? Hays is proud to continue its partnership with Norwich University of the Arts, a cornerstone of the region’s cultural and artistic identity, in the search for a dynamic Head of People Policy to join their forward-thinking people team. This is a full-time role, with flexibility for applicants seeking a four-day working week. With a rich heritage spanning over 175 years, they are one of the UK’s great art schools. The University is home to a vibrant and diverse community of creatives and is currently on an exciting journey of cultural and systems transformation and this role is central to shaping that future. Your new role In this pivotal role, you will work closely with the Director of Human Resources, Head of HR Operations and Associate Director of Organisational Development to help shape and deliver the University’s People Strategy. You will lead the development and implementation of people policies, manage collective employee relations, and oversee reward agendas. A key part of your remit will be to drive the University’s Equality, Diversity, and Inclusion (EDI) agenda, ensuring inclusive practices are embedded across the institution. You will also manage a portfolio of strategic HR projects and contribute to the leadership of the HR function. This includes coaching and supporting managers, designing and delivering training, and ensuring that policies evolve in line with technological advancements and organisational needs. You will play a vital role in horizon-scanning for developments in employment law and HR best practice, helping to shape the University’s organisational development strategy. What you'll need to succeed The successful candidate will be degree-educated and hold a relevant Level 7 postgraduate qualification, or demonstrate equivalent professional competency. You will bring broad generalist HR experience from a complex organisation, with a strong track record of developing HR policies, delivering training, managing employee relations, and leading change. A solid understanding of HR principles, employment law, and EDI is essential. Strong communication and documentation skills are key, along with the ability to analyse data, manage competing priorities, and build effective relationships. Experience in reward, organisational development, and project management tools is desirable. What you'll get in return This is an exciting opportunity to join an ambitious organisation that is committed to professional growth and development. As a values-driven institution, it champions creativity, collaboration, and continuous improvement in everything it does. The role offers a generous benefits package, including a 25.3% employer pension contribution and 26 days of annual leave plus bank holidays and 4-5 concessionary days. This is a full-time role, with flexibility for applicants seeking a four-day working week. They operate hybrid working arrangements with 3 days on-site per week. For more information or a confidential initial conversation, please contact Louisa London, Business Director. 4657055