Sinclair SEAT Swansea, part of the Sinclair Group, are looking for a motivated, customer-focused individual to join our Sales Team selling New & Used Vehicles
Position: Vehicle Sales Executive
Contract Type: Permanent / Full-time
Hours of work: A fixed two-week rota which includes working every other weekend and a day off in the week - average 5 days a week.
Position Pays: £43,000 OTE with an uncapped earning potential plus a company car.
The Opportunity:
We are seeking a Sales Executive to join our SEAT dealership in Swansea. Working as part of a team and reporting to the General Sales Manager, this position is offered on a full-time basis covering 7 days a week on a rota basis, averaging 5 days per week.
Your duties will include:
As a Sales Executive you will be representing both Sinclair Group and the SEAT Brand. Working as part of the Sales Team, you will be responsible for the end-to-end customer experience, working alongside our excellent handover team.
Day to day you will :
1. Respond to queries from new and existing customers relating to new and used vehicle sales
2. Guide customers through their purchase, providing outstanding customer service as the face of both Sinclair and the SEAT brand.
3. Meet individual sales targets by maximising upsell and cross-sell opportunities on finance and insurance products and optional extras
4. Presenting all products in a consistent, unbiased manner and always leading to good customer outcomes
5. Assist in ensuring a steady flow of enquiries from multiple channels through prospecting and marketing
6. Maintain a specialist knowledge of manufacturer vehicles and options, participating in regular knowledge updates
7. Manage the vehicle handover process, ensuring compliance with process
8. Adhere to Sinclair Group's and industry regulations relating to the sale of vehicles, finance and insurance.
More about you:
The ideal applicant will have a successful sales background and demonstrate a confident manner when speaking with customers.
The key attributes that we would look for are:
9. Proven track record of upper tier sales performance and able to evidence
10. Well-spoken and ability to communicate clearly
11. Able to organise a busy schedule and coordinate multiple variable factors
12. Higher level of I.T. literacy and able to utilise full Microsoft suite and able to operate several web-based applications, and iPad
13. Full U.K. drivers’ licence
14. Able to confidently present yourself in video format and present products in a way that will generate interest
15. Able to work under pressure.
16. Punctual, well presented and reliable
17. Influencing skills, with the ability and confidence to convert enquiries into sales
18. Brilliant customer service experience, to build long term relationships
19. Fantastic listening skills to understand customer requirements and needs
20. A willingness to learn and develop your product knowledge
21. Professionalism, with a commitment to adhere to process and procedure
22. Individuals who demonstrate the Sinclair Values of Friendly & Welcoming, Respect & Trust, Pride & Passion and Teamwork & Unity
What’s in it for you?
In addition to a competitive salary and company car, we’ll offer you real opportunities for career development. You will also benefit from:
23. 30 days annual leave per year (including bank holidays) that will increase with length of service
24. Birthday day off
25. High earning potential through commission or bonus
26. Manufacturing specific training along with inhouse training
27. Contributory Pension Scheme
28. Staff discounted parts and servicing plus a free MOT every year
29. Recognition of length of service at 5,10,20,30 & 40 years anniversary
30. Life Assurance (death in service benefit) **
31. Staff Car Scheme**
32. Colleague Referral Scheme / Customer Referral Schemes
33. Cycle to Work Scheme
34. Employee Assistance programme with access to a 24/7 helpline and designated Mental Health First Aiders
35. Sinclair Foundation - charitable foundation designed to support members or their close family who find they need financial support at times of ill-health
36. Development opportunities within the Sinclair Group
37. Industry leading staff ‘Engage’ App
38. Frequent prize draws for sporting/entertainment events etc
39. Free onsite parking - For company car drivers