To lead and manage the GWT café team at our Robinswood Hill and Crickley Hill cafes, ensuring our café operations are commercially successful, achieve income targets, and maximise profitability. Deliver first-class customer service and exceed visitor expectations. Identify opportunities for innovation and new income streams. Develop a strong, flexible and agile customer-focused café team that reflects the values of GWT. Collaborate with the wider GWT team as required, supporting the delivery of GWT's programme of events.
Salary: Grade D: Manager, Annual Salary £33,418
Contract: Permanent. 5 days over 7 working pattern to include weekends with occasional evenings as required.
Responsible to: Head of Business Operations
Liaison with: CEO, Senior Management Team, Finance Team, Facilities Manager, HR Manager, Learning & Engagement teams, Programming Manager, Volunteer coordinator.
Impact Areas
* Diversifying income and grow our financial reserves
* Engaging and connect more people with nature.
Location: Robinswood Hill Country Park, Reservoir Road, Gloucester, GL4 6SX .
How to apply: Please send us your CV and cover letter outlining why you'd like to be considered for the role and what applicable key skills and you have to -
Please note that all applications should be returned by Monday, 20 October 2025. Interviews will be held in person on 29th / 30th / 31st October 2025.
We aim to be an equal opportunity employer and are determined to ensure that no applicant or employee receives less favourable treatment.
Being a charity we hope all recruitment agencies will appreciate that we want to save money where possible - so thank you, but unless we get in touch, we don't need you help with this role quite yet.